My Recently Visited Services
A telephone tree is a menu that branches out when a number is called and usually requested by for departmental phone numbers.
In classroom/conference room support is provided for audiovisual needs, such as Microsoft Office, TurningPoint, Mediasite, Zoom, and videoconferencing.
Customer reports a problem in one of the computer labs or with WEPA kiosk.
Sometimes students and employees end up with more than one NetID. It is important to report a suspected multiple NetID as soon as possible.
ITS provides collaboration services for departments wanting to install new audiovisual equipment in classrooms, conference rooms, or offices
ITS reviews all hardware, software, and technical systems prior to their purchase to ensure they comply with the technical and cybersecurity standards of the University of Tennessee, UTHSC, and applicable government regulations. ITS also reviews products/services that are undergoing major architectural and platform changes (ex., a system moving from on-premise servers to the vendor's cloud).
These reports are run from the telecom billing system for end users to assess their monthly charges. Request must be submitted by business manager
OnBase is an Enterprise Content Management (ECM) and process management system used to scan and store documents, as well as create workflows to help processes move more efficiently. If you are a current user and are having issues with logging onto OnBase, connecting to a scanner, or OnBase doesn't seem to be running properly, use this service to contact ITS.
This describes the AI services provided for UT Heatlh Science Center Faculty, Staff and Students.
Lean 6 Sigma is the campus methodology for continuous process improvement of business processes. The Lean Team offers training, facilitation, project coaching, and guidance for your process improvement needs. The Lean Team can also assist you in making technology decisions to help you streamline and automate your process.
An assessment to aid people in data classification.
A form to request vendor remote access to devices on the UTHSC network.
Mediasite is a presentation tool that allows instructors to make live digital recordings of lectures or presentations.
This form is used to request an exception or exemption to established UTHSC Information Technology and Office of Cybersecurity Policies and Standards
The ITS Project Management Office (PMO) works to support the strategic goals of the university and IT organization by developing and implementing an effective project portfolio management (PPM) framework.
Poll Everywhere is the official audience response vendor for UTHSC. Poll Everywhere integrates with Microsoft PowerPoint and allows audiences and students to participate in presentations or lectures by submitting responses to interactive questions using their mobile devices. Student data can be imported from and exported to Blackboard.
Blackboard Learn is the learning management system (LMS) at University of Tennessee Health Science Center and is used to enhance teaching and learning for online and campus courses. Blackboard Learn offers instructors and students the flexibility to access course materials at any time from any computer or mobile device with an Internet connection – which is essential to supporting the on-the-go learning needs of students today.
The Business Productivity Solutions team provides faculty, staff, and students with guidance, training and support for your data and document storage and management needs.
This form is to be used for services requests if you cannot find an offering which fits.
The Business Productivity Solutions team provides faculty, staff, and students training on desktop tools, with a focus on enhancing basic to advanced computer skills and desktop applications to make you more productive at work. Desktop Application Training is available for the Microsoft 365 suite of products, as well as FileMaker Pro, Qualtrics, Zoom and other tools supported by ITS.
Need help getting started with your migration from VolShare? The Business Productivity Solutions team provides guidance, training and support to assist you in moving your data and documents to the right storage location for your needs. Request a consultation session today!
FileMaker Pro is powerful software used to create custom apps and databases that work seamlessly across iPad, iPhone, Windows, Mac, and the web. Select Request a FileMaker Pro license to have a license installed on your computer.
Qualtrics is a powerful online survey research tool, and it is available to all faculty, staff, and students at UT. Qualtrics meets IRB requirements for collecting and storing data including PII, FERPA, and HIPAA/PHI (it is encrypted in transit, at rest, and in backups).
Get UTHSC wireless access for a university authorized guest.