My Recently Visited Services

The ITS Telecom team provides Spok wireless pagers to faculty and staff members upon request. Pagers provide communication access in areas where wireless or cellphone access is unpredictable.

Need help getting started with your migration from VolShare? The Business Productivity Solutions team provides guidance, training and support to assist you in moving your data and documents to the right storage location for your needs. Request a consultation session today!

Mediasite is a presentation tool that allows instructors to make live digital recordings of lectures or presentations.

A telephone tree is a menu that branches out when a number is called and usually requested by for departmental phone numbers.

Get access to Creative Cloud Desktop apps like Photoshop, Acrobat, etc.

The Business Productivity Solutions team provides faculty, staff, and students training on desktop tools, with a focus on enhancing basic to advanced computer skills and desktop applications to make you more productive at work. Desktop Application Training is available for the Microsoft 365 suite of products, as well as FileMaker Pro, Qualtrics, Zoom and other tools supported by ITS.

OnBase is an Enterprise Content Management (ECM) and process management system used to scan and store documents, as well as create workflows to help processes move more efficiently. If you are a current user and are having issues with logging onto OnBase, connecting to a scanner, or OnBase doesn't seem to be running properly, use this service to contact ITS.

Business Analysis identifies business needs, determines solutions, and builds relationships with campus customers.

This form is used to request an exception or exemption to established UTHSC Information Technology and Office of Cybersecurity Policies and Standards

This form is to be used for services requests if you cannot find an offering which fits.

Is your computer, printer, scanner not working properly? Report your issue.

The ITS Project Management Office (PMO) works to support the strategic goals of the university and IT organization by developing and implementing an effective project portfolio management (PPM) framework.

Get UTHSC wireless access for a university authorized guest.

ITS reviews all hardware, software, and technical systems prior to their purchase to ensure they comply with the technical and cybersecurity standards of the University of Tennessee, UTHSC, and applicable government regulations. ITS also reviews products/services that are undergoing major architectural and platform changes (ex., a system moving from on-premise servers to the vendor's cloud).

Sometimes students and employees end up with more than one NetID. It is important to report a suspected multiple NetID as soon as possible.

ITS is happy to assist our customers with troubleshooting a wide range of applications on campus- or student-owned client devices

Customer reports a problem in one of the computer labs or with WEPA kiosk.

Go here for problems with telephones, headsets, voicemail, voicemail password, etc.

Respondus Campus-Wide is a tool that can be used to create and manage exams that can be delivered on paper or published directly to Blackboard Learn.

This form is to request access to UTHSC's VPN for individuals not already assigned VPN access

The Telecommunications team provides phone services for the UTHSC campuses in Memphis and Nashville, including phone number assignment/reassignment, "hard" desk phone installation and changes, call queues, call trees, old phone removal, service consultation, and more.

ITS handles requests for IRIS data and reports that are not currently available in the IRIS system.

If you could not find a service offering that fit the problem you would like to report, click here to start the process.

Use this form to request a NetID for a department or student organization, or to make changes to an existing department or organization ID.