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Telephone installation, Voice Mail setup, and headset repair/replacement services for faculty, staff and students.

The Business Productivity Solutions team provides faculty, staff, and students with basic computer skills, desktop application, OnBase and Lean 6 Sigma training and support. Desktop Application Training is available for the Microsoft Office 365 suite of products, as well as FileMaker Pro, Qualtrics, Zoom and other tools supported by ITS.

Get access to Creative Cloud Desktop apps like Photoshop, Acrobat, etc.

Zoom Licensed (Pro) Account accounts allow you to schedule longer meetings with more attendees.

Get UTHSC wireless access for a university authorized guest.

The ITS Telecom team provides Spok wireless pagers to faculty and staff members upon request. Pagers provide communication access in areas where wireless or cellphone access is unpredictable.

OnBase is an Enterprise Content Management (ECM) and process management system used to scan and store documents, as well as create workflows to help processes move more efficiently. Let us help you convert your paper documents, microfilm/fiche, and archived documents into organized electronic files that are safe, secure, and easy to use from anywhere. OnBase is the first step in your digital transformation.

DUO is the two-factor authentication solution for services on campus.

Blackboard Learn is the learning management system (LMS) at University of Tennessee Health Science Center and is used to enhance teaching and learning for online and campus courses. Blackboard Learn offers instructors and students the flexibility to access course materials at any time from any computer or mobile device with an Internet connection – which is essential to supporting the on-the-go learning needs of students today.

In classroom/conference room support is provided for audiovisual needs, such as Microsoft Office, TurningPoint, Mediasite, Zoom, and videoconferencing.

Is your computer, printer, scanner not working properly? Report your issue.

Teaching and Learning Center staff can provide advice on what technologies might be most appropriate to help instructors meet their learning goals, provide guidance on best practices with the use of academic technologies, and provide instruction to instructors and students on how to it.

Business Analysis identifies business needs, determines solutions, and builds relationships with campus customers.

An e-signature or electronic signature is a legal way to get consent or approval on electronic documents or forms. It can replace a handwritten signature in virtually any process.

Respondus Campus-Wide is a tool that can be used to create and manage exams that can be delivered on paper or published directly to Blackboard Learn.

Poll Everywhere is the official audience response vendor for UTHSC. Poll Everywhere integrates with Microsoft PowerPoint and allows audiences and students to participate in presentations or lectures by submitting responses to interactive questions using their mobile devices. Student data can be imported from and exported to Blackboard.

Request for cable installation or removal for network, telephone, and fax lines.

Virtual Desktop Infrastructure services allows remote customers access to UTHSC Microsoft 365 services including email.

Use this form to request to sponsor a NetID for a person; to request a department or organization ID; and/or to request changes to an existing department or organization ID.

ITS provides collaboration services for departments wanting to install new audiovisual equipment in classrooms, conference rooms or offices

Request a Network ID to be set up for a collection of guests who will be on campus and need WiFi access. Typically, this will involve more than ten guests who will be on campus for multiple days.

Banner is UTHSC’s student information system. Banner Dashboards and Reports are used to support the Registrar, Financial Aid, Admissions, Bursar’s Office, Colleges and Faculty. This allows for efficient viewing of Banner data for transactional, analytical and auditing purposes.

The ITS Project Management Office (PMO) works to support the strategic goals of the university and IT organization by developing and implementing an effective project portfolio management (PPM) framework.

If your designated area is receiving a weak WiFi signal, ITS examines the issues to determine if more Wireless Access Point (WAPs) are needed.

The ExamSoft suite of software and services supports the entire testing process including exam design, administration, delivery and analysis. It delivers truly flexible, secure, end-to-end testing solutions. It can deliver exams in a classroom, lecture hall or lab.