My Recently Visited Services
The Digital Content team in Communications & Marketing can work with users to help develop a web strategy to enhance and market their areas.
The ITS Telecom team provides Spok wireless pagers to faculty and staff members upon request. Pagers provide communication access in areas where wireless or cellphone access is unpredictable.
Qualtrics is a powerful online survey research tool, and it is available to all faculty, staff, and students at UT. Qualtrics meets IRB requirements for collecting and storing data including PII, FERPA, and HIPAA/PHI (it is encrypted in transit, at rest, and in backups).
This service facilitates work visibility, trend analysis, problem diagnosis, planning, and other analytical functions by providing data-driven answers to strategic and operational questions and scenarios, including customized TechConnect reporting.
The Technology Solutions & Support team provides faculty, staff, and students training on desktop tools, with a focus on enhancing basic to advanced computer skills and desktop applications to make you more productive at work. Desktop Application Training is available for the Microsoft 365 suite of products, as well as FileMaker Pro, Qualtrics, Zoom and other tools supported by ITS.
A form to request vendor remote access to devices on the UTHSC network.
Listservs provides users with an email distribution address that can be archived and searched.
ITS is happy to assist our customers with troubleshooting a wide range of applications on campus- or student-owned client devices
DASH is the Oracle Cloud solution for finance, human resources, payroll operations projects and facilities maintenance at the University of Tennessee. DASH brings core processes together within a single platform, strengthening operational efficiency and improving security, accessibility and sustainability.
Banner is UTHSC’s student information system. Banner Dashboards and Reports are used to support the Registrar, Financial Aid, Admissions, Bursar’s Office, Colleges and Faculty. This allows for efficient viewing of Banner data for transactional, analytical and auditing purposes.
Desktop support encompasses both the setup and maintenance of all UTHSC-owned computers. This includes hardware and software.
This is not something that any UTHSC faculty, staff or student needs to request. You already should have one. By logging in with your SSO into tennessee.zoom.us, you are accessing your UT Zoom Licensed (Pro) account. However, if you are not using Single Sign On or SSO to login, you will not see it.
ITS provides collaboration services for departments wanting to install new audiovisual equipment in classrooms, conference rooms, or offices
This form is to request access to UTHSC's VPN for individuals not already assigned VPN access
In classroom/conference room support is provided for audiovisual needs, such as Microsoft Office, TurningPoint, Mediasite, Zoom, and videoconferencing.
Teaching and Learning Center staff can provide advice on what technologies might be most appropriate to help instructors meet their learning goals, provide guidance on best practices with the use of academic technologies, and provide instruction to instructors and students on how to use it.
Move your FileMaker Pro database to the ITS FileMaker Server for improved physical and data security, as well as backups and upgrades performed by ITS.
OnBase is an Enterprise Content Management (ECM) and process management system used to scan and store documents, as well as create workflows to help processes move more efficiently. If you are a current user and are having issues with logging onto OnBase, connecting to a scanner, or OnBase doesn't seem to be running properly, use this service to contact ITS.
Installation/configuration of approved software on UTHSC-owned and/or personally-owned computer equipment.
FileMaker Pro is powerful software used to create custom apps and databases that work seamlessly across iPad, iPhone, Windows, Mac, and the web. Select Request a FileMaker Pro license to have a license installed on your computer.
A Zoom Webinar License grants user access to a product of Zoom that is designed to host large events with limited participant activities. Zoom Webinars are for events with more than 300 participants attending and 500 participants max.
FileMaker Pro is powerful software used to create custom apps and databases that work seamlessly across iPad, iPhone, Windows, Mac, and the web. Select Request a FileMaker Pro license to have a license installed on your computer. Use this service to make all of your FileMaker Pro requests.
Google Analytics allows university website publishers to collect, analyze, and report on website traffic data.