My Recently Visited Services
Complete this form to request access to a co-worker's computer files, email, OneDrive, SharePoint or Zoom account, if the employee has left UTHSC or is on an extended absence. These requests require HR approval.
Qualtrics is a powerful online survey research tool, and it is available to all faculty, staff, and students at UT. Qualtrics meets IRB requirements for collecting and storing data including PII, FERPA, and HIPAA/PHI (it is encrypted in transit, at rest, and in backups).
ITS provides collaboration services for departments wanting to install new audiovisual equipment in classrooms, conference rooms, or offices
ITS reviews all hardware, software, and technical systems prior to their purchase to ensure they comply with the technical and cybersecurity standards of the University of Tennessee, UTHSC, and applicable government regulations. ITS also reviews products/services that are undergoing major architectural and platform changes (ex., a system moving from on-premise servers to the vendor's cloud).
The ITS Project Management Office (PMO) works to support the strategic goals of the university and IT organization by developing and implementing an effective project portfolio management (PPM) framework.
A form to request vendor remote access to devices on the UTHSC network.
These reports are run from the telecom billing system for end users to assess their monthly charges. Request must be submitted by business manager
This form terminates access to UT Health Science Center systems for employees who are leaving in poor standing, e.g., being terminated for cause. If the answer is yes, submitting the Expedited NetID Disablement form is appropriate.
FileMaker Pro is powerful software used to create custom apps and databases that work seamlessly across iPad, iPhone, Windows, Mac, and the web. Select Request a FileMaker Pro license to have a license installed on your computer.
If you could not find a service offering that fit the problem you would like to report, click here to start the process.
This form is used to request an exception or exemption to established UTHSC Information Technology and Office of Cybersecurity Policies and Standards
Receive assistance in determining hardware or software purchases to accomplish your task.
Banner is UTHSC’s student information system. Banner Dashboards and Reports are used to support the Registrar, Financial Aid, Admissions, Bursar’s Office, Colleges and Faculty. This allows for efficient viewing of Banner data for transactional, analytical and auditing purposes.
Installation/configuration of approved software on UTHSC-owned and/or personally-owned computer equipment.
Cable TV services are for use in waiting rooms, fitness center, and similar locations.
Request a Network ID to be set up for a collection of guests who will be on campus and need WiFi access. Typically, this will involve more than ten guests who will be on campus for multiple days.
If you are having issues accessing the network/internet, select Network Issue to report your problem.
Listservs provides users with an email distribution address that can be archived and searched.
This form is to request access to UTHSC's VPN for individuals not already assigned VPN access
DUO is the two-factor authentication solution for services on campus.
A form for staff to request a secure loaner laptop for international travel.
The Technology Solutions & Support team provides faculty, staff, and students with guidance, training and support for your data and document storage and management needs.