My Recently Visited Services
iLogin contains UTHSC-developed custom applications for campus use. Access must be granted to certain applications.
The ExamSoft suite of software and services supports the entire testing process including exam design, administration, delivery and analysis. It delivers truly flexible, secure, end-to-end testing solutions. It can deliver exams in a classroom, lecture hall or lab.
Cable TV services are for use in waiting rooms, fitness center, and similar locations.
The ITS Project Management Office (PMO) works to support the strategic goals of the university and IT organization by developing and implementing an effective project portfolio management (PPM) framework.
ITS reviews all hardware, software, and technical systems prior to their purchase to ensure they comply with the technical and cybersecurity standards of the University of Tennessee, UTHSC, and applicable government regulations. ITS also reviews products/services that are undergoing major architectural and platform changes (ex., a system moving from on-premise servers to the vendor's cloud).
The Telecommunications team provides phone services for the UTHSC campuses in Memphis and Nashville, including phone number assignment/reassignment, "hard" desk phone installation and changes, call queues, call trees, old phone removal, service consultation, and more.
This form is to be used for services requests if you cannot find an offering which fits.
This form is used to request an exception or exemption to established UTHSC Information Technology and Office of Cybersecurity Policies and Standards
Blackboard Learn is the learning management system (LMS) at University of Tennessee Health Science Center and is used to enhance teaching and learning for online and campus courses. Blackboard Learn offers instructors and students the flexibility to access course materials at any time from any computer or mobile device with an Internet connection – which is essential to supporting the on-the-go learning needs of students today.
Qualtrics is a powerful online survey research tool, and it is available to all faculty, staff, and students at UT. Qualtrics meets IRB requirements for collecting and storing data including PII, FERPA, and HIPAA/PHI (it is encrypted in transit, at rest, and in backups).
Need help getting started with your migration from VolShare? The Business Productivity Solutions team provides guidance, training and support to assist you in moving your data and documents to the right storage location for your needs. Request a consultation session today!
This service facilitates work visibility, trend analysis, problem diagnosis, planning, and other analytical functions by providing data-driven answers to strategic and operational questions and scenarios, including customized TechConnect reporting.
Use this form to inquire whether you are able to use software that is not part of the standard desktop/laptop install or is not currently provided by the UTHSC, but does not require risk assessment or carbon black policies be built around it.
Go here for problems with Ring Central "Hard" telephones, headsets, voicemail, etc.
A form to request vendor remote access to devices on the UTHSC network.
FileMaker Pro is powerful software used to create custom apps and databases that work seamlessly across iPad, iPhone, Windows, Mac, and the web. Select Request a FileMaker Pro license to have a license installed on your computer. Use this service to make all of your FileMaker Pro requests.
A form for staff to request a secure loaner laptop for international travel.
Desktop support encompasses both the setup and maintenance of all UTHSC-owned computers. This includes hardware and software.
Teaching and Learning Center staff can provide advice on what technologies might be most appropriate to help instructors meet their learning goals, provide guidance on best practices with the use of academic technologies, and provide instruction to instructors and students on how to it.
In classroom/conference room support is provided for audiovisual needs, such as Microsoft Office, TurningPoint, Mediasite, Zoom, and videoconferencing.
ITS provides collaboration services for departments wanting to install new audiovisual equipment in classrooms, conference rooms, or offices
The Digital Content team in Communications & Marketing can work with users to help develop a web strategy to enhance and market their areas.
The ITS Telecom team provides Spok wireless pagers to faculty and staff members upon request. Pagers provide communication access in areas where wireless or cellphone access is unpredictable.