My Recently Visited Services
DUO is the two-factor authentication solution for services on campus.
The ITS Project Management Office (PMO) works to support the strategic goals of the university and IT organization by developing and implementing an effective project portfolio management (PPM) framework.
Qualtrics is a powerful online survey research tool, and it is available to all faculty, staff, and students at UT. Qualtrics meets IRB requirements for collecting and storing data including PII, FERPA, and HIPAA/PHI (it is encrypted in transit, at rest, and in backups).
DASH is the Oracle Cloud solution for finance, human resources, payroll operations projects and facilities maintenance at the University of Tennessee. DASH brings core processes together within a single platform, strengthening operational efficiency and improving security, accessibility and sustainability.
Desktop support encompasses both the setup and maintenance of all UTHSC-owned computers. This includes hardware and software.
A form for staff to request a secure loaner laptop for international travel.
Need help getting started with your migration from VolShare? The Technology Solutions & Support team provides guidance, training and support to assist you in moving your data and documents to the right storage location for your needs. Request a consultation session today!
The Telecommunications team provides phone services for the UTHSC campuses in Memphis and Nashville, including phone number assignment/reassignment, "hard" desk phone installation and changes, call queues, call trees, old phone removal, service consultation, and more.
A Zoom Webinar License grants user access to a product of Zoom that is designed to host large events with limited participant activities. Zoom Webinars are for events with more than 300 participants attending and 500 participants max.
ITS reviews all hardware, software, and technical systems prior to their purchase to ensure they comply with the technical and cybersecurity standards of the University of Tennessee, UTHSC, and applicable government regulations. ITS also reviews products/services that are undergoing major architectural and platform changes (ex., a system moving from on-premise servers to the vendor's cloud).
The Technology Solutions & Support team provides faculty, staff, and students with guidance, training and support for your data and document storage and management needs.
Customer reports a problem in one of the computer labs or with WEPA kiosk.
The Technology Solutions & Support team provides faculty, staff, and students training on desktop tools, with a focus on enhancing basic to advanced computer skills and desktop applications to make you more productive at work. Desktop Application Training is available for the Microsoft 365 suite of products, as well as FileMaker Pro, Qualtrics, Zoom and other tools supported by ITS.
Business Analysis identifies business needs, determines solutions, and builds relationships with campus customers.
ITS is happy to assist our customers with troubleshooting a wide range of applications on campus- or student-owned client devices
This form is used to request an exception or exemption to established UTHSC Information Technology and Office of Cybersecurity Policies and Standards
Listservs provides users with an email distribution address that can be archived and searched.
Receive assistance in determining hardware or software purchases to accomplish your task.
Installation/configuration of approved software on UTHSC-owned and/or personally-owned computer equipment.
Is your computer, printer, scanner not working properly? Report your issue.