The ITS Project Management Office (PMO) works to support the strategic goals of the university and IT organization by developing and implementing an effective project portfolio management (PPM) framework.
A telephone tree is a menu that branches out when a number is called and usually requested by for departmental phone numbers.
Poll Everywhere is the official audience response vendor for UTHSC. Poll Everywhere integrates with Microsoft PowerPoint and allows audiences and students to participate in presentations or lectures by submitting responses to interactive questions using their mobile devices. Student data can be imported from and exported to Blackboard.
Request to have voicemails sent to your UTHSC email.
Blackboard Learn is the learning management system (LMS) at University of Tennessee Health Science Center and is used to enhance teaching and learning for online and campus courses. Blackboard Learn offers instructors and students the flexibility to access course materials at any time from any computer or mobile device with an Internet connection – which is essential to supporting the on-the-go learning needs of students today.
Get UTHSC wireless access for a university authorized guest.
DUO is the two-factor authentication solution for services on campus.
OnBase is an Enterprise Content Management (ECM) and process management system. It can be used to scan and store documents, as well as create workflows to help processes move more efficiently.
Respondus Campus-Wide is a tool that can be used to create and manage exams that can be delivered on paper or published directly to Blackboard Learn.
Teaching and Learning Center staff can provide advice on what technologies might be most appropriate to help instructors meet their learning goals, provide guidance on best practices with the use of academic technologies, and provide instruction to instructors and students on how to it.
Request for cable installation or removal for network, telephone, and fax lines.
If your designated area is receiving a weak WiFi signal, ITS examines the issues to determine if more Wireless Access Point (WAPs) are needed.
The Business Productivity Solutions team provides faculty, staff, and students with guidance, training and support for your data and document storage and management needs.
Telephone installation, Voice Mail setup, and headset repair/replacement services for faculty, staff and students.
Move your FileMaker Pro database to the ITS FileMaker Server for improved physical and data security, as well as backups and upgrades performed by ITS.
A Zoom Webinar License grants user access to a product of Zoom that is designed to host large events with limited participant activities. Zoom Webinars are for events with more than 300 participants attending and 500 participants max.
The ExamSoft suite of software and services supports the entire testing process including exam design, administration, delivery and analysis. It delivers truly flexible, secure, end-to-end testing solutions. It can deliver exams in a classroom, lecture hall or lab.
Zoom Licensed (Pro) Account accounts allow you to schedule longer meetings with more attendees.
Banner is UTHSC’s student information system. Banner Dashboards and Reports are used to support the Registrar, Financial Aid, Admissions, Bursar’s Office, Colleges and Faculty. This allows for efficient viewing of Banner data for transactional, analytical and auditing purposes.
ITS provides collaboration services for departments wanting to install new audiovisual equipment in classrooms, conference rooms or offices
Is your computer, printer, scanner not working properly? Report your issue.
Google Analytics allows university website publishers to collect, analyze, and report on website traffic data.
In classroom/conference room support is provided for audiovisual needs, such as Microsoft Office, TurningPoint, Mediasite, Zoom, and videoconferencing.
The ITS Telecom team provides Spok wireless pagers to faculty and staff members upon request. Pagers provide communication access in areas where wireless or cellphone access is unpredictable.
These reports are run from the telecom billing system for end users to assess their monthly charges. Request must be submitted by business manager