My Recently Visited Services
Mediasite is a presentation tool that allows instructors to make live digital recordings of lectures or presentations.
Respondus Campus-Wide is a tool that can be used to create and manage exams that can be delivered on paper or published directly to Blackboard Learn.
ITS reviews all hardware, software, and technical systems prior to their purchase to ensure they comply with the technical and cybersecurity standards of the University of Tennessee, UTHSC, and applicable government regulations. ITS also reviews products/services that are undergoing major architectural and platform changes (ex., a system moving from on-premise servers to the vendor's cloud).
DASH is the Oracle Cloud solution for finance, human resources, payroll operations projects and facilities maintenance at the University of Tennessee. DASH brings core processes together within a single platform, strengthening operational efficiency and improving security, accessibility and sustainability.
The ITS Telecom team provides Spok wireless pagers to faculty and staff members upon request. Pagers provide communication access in areas where wireless or cellphone access is unpredictable.
This describes the AI services provided for UT Heatlh Science Center Faculty, Staff and Students.
In classroom/conference room support is provided for audiovisual needs, such as Microsoft Office, TurningPoint, Mediasite, Zoom, and videoconferencing.
The Telecommunications team provides phone services for the UTHSC campuses in Memphis and Nashville, including phone number assignment/reassignment, "hard" desk phone installation and changes, call queues, call trees, old phone removal, service consultation, and more.
Is your computer, printer, scanner not working properly? Report your issue.
Customer reports a problem in one of the computer labs or with WEPA kiosk.
Desktop support encompasses both the setup and maintenance of all UTHSC-owned computers. This includes hardware and software.
Blackboard Learn is the learning management system (LMS) at University of Tennessee Health Science Center and is used to enhance teaching and learning for online and campus courses. Blackboard Learn offers instructors and students the flexibility to access course materials at any time from any computer or mobile device with an Internet connection – which is essential to supporting the on-the-go learning needs of students today.
Request for cable installation or removal for network, telephone, and fax lines.
Use this form to request a NetID for a department or campus organization, or to make changes to an existing department or organization ID.
DUO is the two-factor authentication solution for services on campus.
If you could not find a service offering that fit the problem you would like to report, click here to start the process.
Qualtrics is a powerful online survey research tool, and it is available to all faculty, staff, and students at UT. Qualtrics meets IRB requirements for collecting and storing data including PII, FERPA, and HIPAA/PHI (it is encrypted in transit, at rest, and in backups).
The ITS Project Management Office (PMO) works to support the strategic goals of the university and IT organization by developing and implementing an effective project portfolio management (PPM) framework.
Customer reports a technical issue in a classroom and class is in session or about to start.
This form terminates access to UT Health Science Center systems for employees who are leaving in poor standing, e.g., being terminated for cause. If the answer is yes, submitting the Expedited NetID Disablement form is appropriate.
Installation/configuration of approved software on UTHSC-owned and/or personally-owned computer equipment.
The Technology Solutions Services team provides faculty, staff, and students training on desktop tools, with a focus on enhancing basic to advanced computer skills and desktop applications to make you more productive at work. Desktop Application Training is available for the Microsoft 365 suite of products, as well as FileMaker Pro, Qualtrics, Zoom and other tools supported by ITS.