My Recently Visited Services
Desktop support encompasses both the setup and maintenance of all UTHSC-owned computers. This includes hardware and software.
Receive assistance in determining hardware or software purchases to accomplish your task.
ITS is happy to assist our customers with troubleshooting a wide range of applications on campus- or student-owned client devices
An e-signature or electronic signature is a legal way to get consent or approval on electronic documents or forms. It can replace a handwritten signature in virtually any process.
ITS reviews all hardware, software, and technical systems prior to their purchase to ensure they comply with the technical and cybersecurity standards of the University of Tennessee, UTHSC, and applicable government regulations. ITS also reviews products/services that are undergoing major architectural and platform changes (ex., a system moving from on-premise servers to the vendor's cloud).
The ITS Project Management Office (PMO) works to support the strategic goals of the university and IT organization by developing and implementing an effective project portfolio management (PPM) framework.
Installation/configuration of approved software on UTHSC-owned and/or personally-owned computer equipment.
Get access to Creative Cloud Desktop apps like Photoshop, Acrobat, etc.
In classroom/conference room support is provided for audiovisual needs, such as Microsoft Office, TurningPoint, Mediasite, Zoom, and videoconferencing.
This form is used to request an exception or exemption to established UTHSC Information Technology and Office of Cybersecurity Policies and Standards
Customer reports a technical issue in a classroom and class is in session or about to start.
Qualtrics is a powerful online survey research tool, and it is available to all faculty, staff, and students at UT. Qualtrics meets IRB requirements for collecting and storing data including PII, FERPA, and HIPAA/PHI (it is encrypted in transit, at rest, and in backups).
Sometimes students and employees end up with more than one NetID. It is important to report a suspected multiple NetID as soon as possible.
The Digital Content team in Communications & Marketing can work with users to help develop a web strategy to enhance and market their areas.
Is your computer, printer, scanner not working properly? Report your issue.
This form terminates access to UT Health Science Center systems for employees who are leaving in poor standing, e.g., being terminated for cause. If the answer is yes, submitting the Expedited NetID Disablement form is appropriate.
This form is to request access to UTHSC's VPN for individuals not already assigned VPN access
These reports are run from the telecom billing system for end users to assess their monthly charges. Request must be submitted by business manager
Request a Network ID to be set up for a collection of guests who will be on campus and need WiFi access. Typically, this will involve more than ten guests who will be on campus for multiple days.
Scheduling a new student or employee orientation? Looking for an ITS presenter to share all thing ITS with the group?