My Recently Visited Services

Respondus Campus-Wide is a tool that can be used to create and manage exams that can be delivered on paper or published directly to Blackboard Learn.


OnBase is an Enterprise Content Management (ECM) and process management system used to scan and store documents, as well as create workflows to help processes move more efficiently. If you are a current user and are having issues with logging onto OnBase, connecting to a scanner, or OnBase doesn't seem to be running properly, use this service to contact ITS.


An assessment to aid people in data classification.


A form to request vendor remote access to devices on the UTHSC network.


Request a Network ID to be set up for a collection of guests who will be on campus and need WiFi access. Typically, this will involve more than ten guests who will be on campus for multiple days.


ITS is happy to assist our customers with troubleshooting a wide range of applications on campus- or student-owned client devices


An e-signature or electronic signature is a legal way to get consent or approval on electronic documents or forms. It can replace a handwritten signature in virtually any process.


In classroom/conference room support is provided for audiovisual needs, such as Microsoft Office, TurningPoint, Mediasite, Zoom, and videoconferencing.


ITS reviews all hardware, software, and technical systems prior to their purchase to ensure they comply with the technical and cybersecurity standards of the University of Tennessee, UTHSC, and applicable government regulations. ITS also reviews products/services that are undergoing major architectural and platform changes (ex., a system moving from on-premise servers to the vendor's cloud).


Blackboard Learn is the learning management system (LMS) at University of Tennessee Health Science Center and is used to enhance teaching and learning for online and campus courses. Blackboard Learn offers instructors and students the flexibility to access course materials at any time from any computer or mobile device with an Internet connection – which is essential to supporting the on-the-go learning needs of students today.


A Zoom Webinar License grants user access to a product of Zoom that is designed to host large events with limited participant activities. Zoom Webinars are for events with more than 300 participants attending and 500 participants max.


The ExamSoft suite of software and services supports the entire testing process including exam design, administration, delivery and analysis. It delivers truly flexible, secure, end-to-end testing solutions. It can deliver exams in a classroom, lecture hall or lab.


This form is to be used for services requests if you cannot find an offering which fits.


DUO is the two-factor authentication solution for services on campus.


Mediasite is a presentation tool that allows instructors to make live digital recordings of lectures or presentations.


Complete this form to request access to a co-worker's computer files, email, OneDrive, SharePoint or Zoom account, if the employee has left UTHSC or is on an extended absence. These requests require HR approval.


FileMaker Pro is powerful software used to create custom apps and databases that work seamlessly across iPad, iPhone, Windows, Mac, and the web. Select Request a FileMaker Pro license to have a license installed on your computer.


Get access to Creative Cloud Desktop apps like Photoshop, Acrobat, etc.


Get UTHSC wireless access for a university authorized guest.


If you are having issues accessing the network/internet, select Network Issue to report your problem.


If your designated area is receiving a weak WiFi signal, ITS examines the issues to determine if more Wireless Access Point (WAPs) are needed.


Request to have voicemails sent to your UTHSC email.


ITS handles requests for IRIS data and reports that are not currently available in the IRIS system.


Business Analysis identifies business needs, determines solutions, and builds relationships with campus customers.