My Recently Visited Services
Business Analysis identifies business needs, determines solutions, and builds relationships with campus customers.
Use this service to request an exception to be able to forward your UTHSC email to a domain that is not currently on the list.
Scheduling a new student or employee orientation? Looking for an ITS presenter to share all thing ITS with the group?
If you could not find a service offering that fit the problem you would like to report, click here to start the process.
Lean 6 Sigma is the campus methodology for continuous process improvement of business processes. The Lean Team offers training, facilitation, project coaching, and guidance for your process improvement needs. The Lean Team can also assist you in making technology decisions to help you streamline and automate your process.
This form is to request access to UTHSC's VPN for individuals not already assigned VPN access
DASH is the Oracle Cloud solution for finance, human resources, payroll operations projects and facilities maintenance at the University of Tennessee. DASH brings core processes together within a single platform, strengthening operational efficiency and improving security, accessibility and sustainability.
OnBase is an Enterprise Content Management (ECM) and process management system used to scan and store documents, as well as create workflows to help processes move more efficiently. If you are a current user and are having issues with logging onto OnBase, connecting to a scanner, or OnBase doesn't seem to be running properly, use this service to contact ITS.
Request for cable installation or removal for network, telephone, and fax lines.
Sometimes students and employees end up with more than one NetID. It is important to report a suspected multiple NetID as soon as possible.
The ExamSoft suite of software and services supports the entire testing process including exam design, administration, delivery and analysis. It delivers truly flexible, secure, end-to-end testing solutions. It can deliver exams in a classroom, lecture hall or lab.
Qualtrics is a powerful online survey research tool, and it is available to all faculty, staff, and students at UT. Qualtrics meets IRB requirements for collecting and storing data including PII, FERPA, and HIPAA/PHI (it is encrypted in transit, at rest, and in backups).
ITS provides collaboration services for departments wanting to install new audiovisual equipment in classrooms, conference rooms, or offices
Use this form to request a NetID for a department or campus organization, or to make changes to an existing department or organization ID.
The Technology Solutions Services team provides faculty, staff, and students training on desktop tools, with a focus on enhancing basic to advanced computer skills and desktop applications to make you more productive at work. Desktop Application Training is available for the Microsoft 365 suite of products, as well as FileMaker Pro, Qualtrics, Zoom and other tools supported by ITS.
DUO is the two-factor authentication solution for services on campus.
A form to request vendor remote access to devices on the UTHSC network.
Listservs provides users with an email distribution address that can be archived and searched.
Is your computer, printer, scanner not working properly? Report your issue.
ITS reviews all hardware, software, and technical systems prior to their purchase to ensure they comply with the technical and cybersecurity standards of the University of Tennessee, UTHSC, and applicable government regulations. ITS also reviews products/services that are undergoing major architectural and platform changes (ex., a system moving from on-premise servers to the vendor's cloud).
The ITS Project Management Office (PMO) works to support the strategic goals of the university and IT organization by developing and implementing an effective project portfolio management (PPM) framework.
Customer reports a technical issue in a classroom and class is in session or about to start.