My Recently Visited Services
This form is used to request an exception or exemption to established UTHSC Information Technology and Office of Cybersecurity Policies and Standards
The ITS Telecom team provides Spok wireless pagers to faculty and staff members upon request. Pagers provide communication access in areas where wireless or cellphone access is unpredictable.
OnBase is an Enterprise Content Management (ECM) and process management system used to scan and store documents, as well as create workflows to help processes move more efficiently. If you are a current user and are having issues with logging onto OnBase, connecting to a scanner, or OnBase doesn't seem to be running properly, use this service to contact ITS.
Banner is UTHSC’s student information system. Banner Dashboards and Reports are used to support the Registrar, Financial Aid, Admissions, Bursar’s Office, Colleges and Faculty. This allows for efficient viewing of Banner data for transactional, analytical and auditing purposes.
Desktop support encompasses both the setup and maintenance of all UTHSC-owned computers. This includes hardware and software.
ITS is happy to assist our customers with troubleshooting a wide range of applications on campus- or student-owned client devices
The ExamSoft suite of software and services supports the entire testing process including exam design, administration, delivery and analysis. It delivers truly flexible, secure, end-to-end testing solutions. It can deliver exams in a classroom, lecture hall or lab.
iLogin contains UTHSC-developed custom applications for campus use. Access must be granted to certain applications.
DASH is the Oracle Cloud solution for finance, human resources, payroll operations projects and facilities maintenance at the University of Tennessee. DASH brings core processes together within a single platform, strengthening operational efficiency and improving security, accessibility and sustainability.
DUO is the two-factor authentication solution for services on campus.
Use this service to request an exception to be able to forward your UTHSC email to a domain that is not currently on the list.
Use this form to request a new departmental or organizational account, or to update an existing one.
Mediasite is a presentation tool that allows instructors to make live digital recordings of lectures or presentations.
This form is to request access to UTHSC's VPN for individuals not already assigned VPN access
Qualtrics is a powerful online survey research tool, and it is available to all faculty, staff, and students at UT. Qualtrics meets IRB requirements for collecting and storing data including PII, FERPA, and HIPAA/PHI (it is encrypted in transit, at rest, and in backups).
Complete this form to request access to a co-worker's computer files, email, OneDrive, SharePoint or Zoom account, if the employee has left UTHSC or is on an extended absence. These requests require HR approval.
If you are having issues accessing the network/internet, select Network Issue to report your problem.
Customer reports a problem in one of the computer labs or with WEPA kiosk.
Poll Everywhere is the official audience response vendor for UTHSC. Poll Everywhere integrates with Microsoft PowerPoint and allows audiences and students to participate in presentations or lectures by submitting responses to interactive questions using their mobile devices. Student data can be imported from and exported to Blackboard.
Installation/configuration of approved software on UTHSC-owned and/or personally-owned computer equipment.
Move your FileMaker Pro database to the ITS FileMaker Server for improved physical and data security, as well as backups and upgrades performed by ITS.
Lean 6 Sigma is the campus methodology for continuous process improvement of business processes. The Lean Team offers training, facilitation, project coaching, and guidance for your process improvement needs. The Lean Team can also assist you in making technology decisions to help you streamline and automate your process.
Blackboard Learn is the learning management system (LMS) at University of Tennessee Health Science Center and is used to enhance teaching and learning for online and campus courses. Blackboard Learn offers instructors and students the flexibility to access course materials at any time from any computer or mobile device with an Internet connection – which is essential to supporting the on-the-go learning needs of students today.