My Recently Visited Services
Banner is UTHSC’s student information system. Banner Dashboards and Reports are used to support the Registrar, Financial Aid, Admissions, Bursar’s Office, Colleges and Faculty. This allows for efficient viewing of Banner data for transactional, analytical and auditing purposes.
This form is to be used for services requests if you cannot find an offering which fits.
Business Analysis identifies business needs, determines solutions, and builds relationships with campus customers.
These reports are run from the telecom billing system for end users to assess their monthly charges. Request must be submitted by business manager
If you are having issues accessing the network/internet, select Network Issue to report your problem.
The Business Productivity Solutions team provides faculty, staff, and students training on desktop tools, with a focus on enhancing basic to advanced computer skills and desktop applications to make you more productive at work. Desktop Application Training is available for the Microsoft 365 suite of products, as well as FileMaker Pro, Qualtrics, Zoom and other tools supported by ITS.
DUO is the two-factor authentication solution for services on campus.
This is not something that any UTHSC faculty, staff or student needs to request. You already should have one. By logging in with your SSO into tennessee.zoom.us, you are accessing your UT Zoom Licensed (Pro) account. However, if you are not using Single Sign On or SSO to login, you will not see it.
Get UTHSC wireless access for a university authorized guest.
This form is used to request an exception or exemption to established UTHSC Information Technology and Office of Cybersecurity Policies and Standards
A Zoom Webinar License grants user access to a product of Zoom that is designed to host large events with limited participant activities. Zoom Webinars are for events with more than 300 participants attending and 500 participants max.
ITS provides collaboration services for departments wanting to install new audiovisual equipment in classrooms, conference rooms, or offices
Sometimes students and employees end up with more than one NetID. It is important to report a suspected multiple NetID as soon as possible.
Customer reports a problem in one of the computer labs or with WEPA kiosk.
The Business Productivity Solutions team provides faculty, staff, and students with guidance, training and support for your data and document storage and management needs.
ITS handles requests for IRIS data and reports that are not currently available in the IRIS system.
Telephone installation, Voice Mail setup, and headset repair/replacement services for faculty, staff and students.
Respondus Campus-Wide is a tool that can be used to create and manage exams that can be delivered on paper or published directly to Blackboard Learn.
The ITS Telecom team provides Spok wireless pagers to faculty and staff members upon request. Pagers provide communication access in areas where wireless or cellphone access is unpredictable.
Receive assistance in determining hardware or software purchases to accomplish your task.
Request a Network ID to be set up for a collection of guests who will be on campus and need WiFi access. Typically, this will involve more than ten guests who will be on campus for multiple days.
Desktop support encompasses both the setup and maintenance of all UTHSC-owned computers. This includes hardware and software.
Installation/configuration of approved software on UTHSC-owned and/or personally-owned computer equipment.