My Recently Visited Services

Customer reports a problem in one of the computer labs or with WEPA kiosk.


The Business Productivity Solutions team provides faculty, staff, and students training on desktop tools, with a focus on enhancing basic to advanced computer skills and desktop applications to make you more productive at work. Desktop Application Training is available for the Microsoft 365 suite of products, as well as FileMaker Pro, Qualtrics, Zoom and other tools supported by ITS.


Installation/configuration of approved software on UTHSC-owned and/or personally-owned computer equipment.


Get access to Creative Cloud Desktop apps like Photoshop, Acrobat, etc.


ITS is happy to assist our customers with troubleshooting a wide range of applications on campus- or student-owned client devices


DUO is the two-factor authentication solution for services on campus.


A form to request vendor remote access to devices on the UTHSC network.


Banner is UTHSC’s student information system. Banner Dashboards and Reports are used to support the Registrar, Financial Aid, Admissions, Bursar’s Office, Colleges and Faculty. This allows for efficient viewing of Banner data for transactional, analytical and auditing purposes.


Blackboard Learn is the learning management system (LMS) at University of Tennessee Health Science Center and is used to enhance teaching and learning for online and campus courses. Blackboard Learn offers instructors and students the flexibility to access course materials at any time from any computer or mobile device with an Internet connection – which is essential to supporting the on-the-go learning needs of students today.


This form is to be used for services requests if you cannot find an offering which fits.


Customer reports a technical issue in a classroom and class is in session or about to start.


The Business Productivity Solutions team provides faculty, staff, and students with guidance, training and support for your data and document storage and management needs.


An e-signature or electronic signature is a legal way to get consent or approval on electronic documents or forms. It can replace a handwritten signature in virtually any process.


This is not something that any UTHSC faculty, staff or student needs to request. You already should have one. By logging in with your SSO into tennessee.zoom.us, you are accessing your UT Zoom Licensed (Pro) account. However, if you are not using Single Sign On or SSO to login, you will not see it.


If you could not find a service offering that fit the problem you would like to report, click here to start the process.


Is your computer, printer, scanner not working properly? Report your issue.


Request to have voicemails sent to your UTHSC email.


Get UTHSC wireless access for a university authorized guest.


Virtual Desktop Infrastructure services allows remote customers access to UTHSC Microsoft 365 services including email.


Use this service to request an exception to be able to forward your UTHSC email to a domain that is not currently on the list.


Use this form to request a NetID for a department or student organization, or to make changes to an existing department or organization ID.


A Zoom Webinar License grants user access to a product of Zoom that is designed to host large events with limited participant activities. Zoom Webinars are for events with more than 300 participants attending and 500 participants max.