My Recently Visited Services
This describes the AI services provided for UT Heatlh Science Center Faculty, Staff and Students.
ITS reviews all hardware, software, and technical systems prior to their purchase to ensure they comply with the technical and cybersecurity standards of the University of Tennessee, UTHSC, and applicable government regulations. ITS also reviews products/services that are undergoing major architectural and platform changes (ex., a system moving from on-premise servers to the vendor's cloud).
In classroom/conference room support is provided for audiovisual needs, such as Microsoft Office, TurningPoint, Mediasite, Zoom, and videoconferencing.
Blackboard Learn is the learning management system (LMS) at University of Tennessee Health Science Center and is used to enhance teaching and learning for online and campus courses. Blackboard Learn offers instructors and students the flexibility to access course materials at any time from any computer or mobile device with an Internet connection – which is essential to supporting the on-the-go learning needs of students today.
DUO is the two-factor authentication solution for services on campus.
This form is used to request an exception or exemption to established UTHSC Information Technology and Office of Cybersecurity Policies and Standards
Upgrading technology for spaces like conference rooms or classrooms
The Digital Content team in Communications & Marketing can work with users to help develop a web strategy to enhance and market their areas.
Installation/configuration of approved software on UTHSC-owned and/or personally-owned computer equipment.
A form to request vendor remote access to devices on the UTHSC network.
Request a Network ID to be set up for a collection of guests who will be on campus and need WiFi access. Typically, this will involve more than ten guests who will be on campus for multiple days.
iLogin contains UTHSC-developed custom applications for campus use. Access must be granted to certain applications.
DASH is the Oracle Cloud solution for finance, human resources, payroll operations projects and facilities maintenance at the University of Tennessee. DASH brings core processes together within a single platform, strengthening operational efficiency and improving security, accessibility and sustainability.
ITS is happy to assist our customers with troubleshooting a wide range of applications on campus- or student-owned client devices
The Technology Solutions Services team provides faculty, staff, and students training on desktop tools, with a focus on enhancing basic to advanced computer skills and desktop applications to make you more productive at work. Desktop Application Training is available for the Microsoft 365 suite of products, as well as FileMaker Pro, Qualtrics, Zoom and other tools supported by ITS.
Request for cable installation or removal for network, telephone, and fax lines.
This is not something that any UTHSC faculty, staff or student needs to request. You already should have one. By logging in with your SSO into tennessee.zoom.us, you are accessing your UT Zoom Licensed (Pro) account. However, if you are not using Single Sign On or SSO to login, you will not see it.
Desktop support encompasses both the setup and maintenance of all UTHSC-owned computers. This includes hardware and software.
Scheduling a new student or employee orientation? Looking for an ITS presenter to share all thing ITS with the group?
The ITS Project Management Office (PMO) works to support the strategic goals of the university and IT organization by developing and implementing an effective project portfolio management (PPM) framework.
This service facilitates work visibility, trend analysis, problem diagnosis, planning, and other analytical functions by providing data-driven answers to strategic and operational questions and scenarios, including customized TechConnect reporting.
FileMaker Pro is powerful software used to create custom apps and databases that work seamlessly across iPad, iPhone, Windows, Mac, and the web. Select Request a FileMaker Pro license to have a license installed on your computer. Use this service to make all of your FileMaker Pro requests.
Need help getting started with your migration from VolShare? The Technology Solutions Services team provides guidance, training and support to assist you in moving your data and documents to the right storage location for your needs. Request a consultation session today!