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Need help getting started with your migration from VolShare? The Business Productivity Solutions team provides guidance, training and support to assist you in moving your data and documents to the right storage location for your needs. Request a consultation session today!
DASH is the Oracle Cloud solution for finance, human resources, payroll operations projects and facilities maintenance at the University of Tennessee. DASH brings core processes together within a single platform, strengthening operational efficiency and improving security, accessibility and sustainability.
Desktop support encompasses both the setup and maintenance of all UTHSC-owned computers. This includes hardware and software.
In classroom/conference room support is provided for audiovisual needs, such as Microsoft Office, TurningPoint, Mediasite, Zoom, and videoconferencing.
Blackboard Learn is the learning management system (LMS) at University of Tennessee Health Science Center and is used to enhance teaching and learning for online and campus courses. Blackboard Learn offers instructors and students the flexibility to access course materials at any time from any computer or mobile device with an Internet connection – which is essential to supporting the on-the-go learning needs of students today.
An e-signature or electronic signature is a legal way to get consent or approval on electronic documents or forms. It can replace a handwritten signature in virtually any process.
Complete this form to request access to a co-worker's computer files, email, OneDrive, SharePoint or Zoom account, if the employee has left UTHSC or is on an extended absence. These requests require HR approval.
Teaching and Learning Center staff can provide advice on what technologies might be most appropriate to help instructors meet their learning goals, provide guidance on best practices with the use of academic technologies, and provide instruction to instructors and students on how to use it.
ITS reviews all hardware, software, and technical systems prior to their purchase to ensure they comply with the technical and cybersecurity standards of the University of Tennessee, UTHSC, and applicable government regulations. ITS also reviews products/services that are undergoing major architectural and platform changes (ex., a system moving from on-premise servers to the vendor's cloud).
This form is to request access to UTHSC's VPN for individuals not already assigned VPN access
ITS is happy to assist our customers with troubleshooting a wide range of applications on campus- or student-owned client devices
Request a Network ID to be set up for a collection of guests who will be on campus and need WiFi access. Typically, this will involve more than ten guests who will be on campus for multiple days.
Sometimes students and employees end up with more than one NetID. It is important to report a suspected multiple NetID as soon as possible.
Customer reports a technical issue in a classroom and class is in session or about to start.
This describes the AI services provided for UT Heatlh Science Center Faculty, Staff and Students.
FileMaker Pro is powerful software used to create custom apps and databases that work seamlessly across iPad, iPhone, Windows, Mac, and the web. Select Request a FileMaker Pro license to have a license installed on your computer. Use this service to make all of your FileMaker Pro requests.
Get access to Creative Cloud Desktop apps like Photoshop, Acrobat, etc.
FileMaker Pro is powerful software used to create custom apps and databases that work seamlessly across iPad, iPhone, Windows, Mac, and the web. Select Request a FileMaker Pro license to have a license installed on your computer.
The ITS Project Management Office (PMO) works to support the strategic goals of the university and IT organization by developing and implementing an effective project portfolio management (PPM) framework.
This form is used to request an exception or exemption to established UTHSC Information Technology and Office of Cybersecurity Policies and Standards
Customer reports a problem in one of the computer labs or with WEPA kiosk.
If you are having issues accessing the network/internet, select Network Issue to report your problem.
The ExamSoft suite of software and services supports the entire testing process including exam design, administration, delivery and analysis. It delivers truly flexible, secure, end-to-end testing solutions. It can deliver exams in a classroom, lecture hall or lab.