What is it?
The Telecommunications team provides phone services for the UTHSC campuses in Memphis and Nashville, including phone number assignment/reassignment, "hard" desk phone installation and changes, call queues, call trees, old phone removal, service consultation, and more. This service will help you to request the following:
- New Employees phone numbers: Request a new phone number or reassign an existing phone number for a new employee or for a department/unit
- Call Queues: Create, modify or remove a Call Queue, which is also known as a departmental number, lab, or shared line
- Call Tree: Create, modify or remove a Call Tree, which is also known as a call menu or phone tree
- Hard phones: Request, change, move, or remove a hard phone. Some departments require a "hard" phone, which is the traditional desk phone. Hard phones are limited to the following:
- Users with a safety-related role
- Users who take payors’ credit card information
- For all other needs, Business Managers must submit the request with business justification
- Old desk phones removal: Remove an old desk phone or conference phone
- A consultation
- Response to your RingCentral questions
Who Is Eligible to Use It?
Faculty, staff, colleges, departments, labs, and administrative units
Where Can I Get It?
Click the Request Service button.