Network Issues

What Is It?

The Network Services team provides network services to the entire campus, the university‚Äôs healthcare partners, as well as UTHSC and associated clinics in the Mid-South. 

  • Installation, relocation and change of network service
  • Local Area Network (LAN) design for off-campus UTHSC facilities
  • Wide Area Network (WAN) service for off-campus UTHSC facilities
  • Network functional troubleshooting and analysis
  • High-Speed Large Data-set file transfers 

Click Request Help if you are experiencing any of these issues:

  • Cannot connect to wireless network
  • Have a network connection, but Cisco NAC agent does not authenticate
  • Problem with Virtual Private Network (VPN)
  • Have a network connection, but I cannot connect to the internet 
  • Have no network connection. There is a red X on the network icon or it looks like a globe

Who Is Eligible to Use It?

Faculty, staff, students, and guests

Where Can I Get It?

Click the Report Issue button.

 
Report an Issue

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Details

Service ID: 49716
Created
Mon 4/5/21 6:29 PM
Modified
Fri 9/16/22 11:52 AM