Request activations, changes, or repairs to a phone or fax line, or setting up call-forwarding, e.g., Move/Remove Telephone Service, New Telephone Service, VoIP, Pagers

Services (6)

Cable Installation and Removal

Request for cable installation or removal for network, telephone, and fax lines.

Cable TV Installation Support

Cable TV services are for use in waiting rooms, fitness center, and similar locations.

Pager Rental and Management Access

The ITS Telecom team provides Spok wireless pagers to faculty and staff members upon request. Pagers provide communication access in areas where wireless or cellphone access is unpredictable.

RingCentral

The Telecommunications team provides phone services for the UTHSC campuses in Memphis and Nashville, including phone number assignment/reassignment, "hard" desk phone installation and changes, call queues, call trees, old phone removal, service consultation, and more.

RingCentral Issues

Go here for problems with Ring Central "Hard" telephones, headsets, voicemail, etc.

Telecom Statements

These reports are run from the telecom billing system for end users to assess their monthly charges. Request must be submitted by business manager