What is it?
Our Business Analysts (BAs) perform a variety of tasks:
- Develop relationships with our campus customers
- Assist in the project request process
- Liaisons between the customer and the technical team
- Facilitate meetings
- Document current processes
- Document future processes
- Perform GAP analysis between current and future processes
- Listen and understand a customer’s wants and needs
- Gather the voice of the customer
- Identify functionality of a future system
- Document user requirements
- With the project team, research possible solutions and help determine the very best tool for the job, whether it be an existing UTHSC application, a third-party application, or an application custom developed by our staff
- Provide training to customers on new applications
Who Is Eligible to Use It?
Faculty and staff
Where Can I Get It?
Click the Request Service button.