Business Analysis

What is it?

Our Business Analysts (BAs) perform a variety of tasks:

  • Develop relationships with our campus customers
  • Assist in the project request process
  • Liaisons between the customer and the technical team
  • Facilitate meetings
  • Document current processes
  • Document future processes
  • Perform GAP analysis between current and future processes
  • Listen and understand a customer’s wants and needs
  • Gather the voice of the customer
  • Identify functionality of a future system
  • Document user requirements
  • With the project team, research possible solutions and help determine the very best tool for the job, whether it be an existing UTHSC application, a third-party application, or an application custom developed by our staff
  • Provide training to customers on new applications

Who Is Eligible to Use It?

Faculty and staff

Where Can I Get It?

Click the Request Service button.

Request Service

Related Articles (1)

If you have been added to a project in TechConnect, you can access it to see a variety of project information, including associated documents, other team members, plan(s), your assigned tasks, etc. You also can mark your progress on your tasks and receive project updates via email.


Service ID: 49552
Thu 3/18/21 1:42 PM
Thu 5/16/24 8:23 AM