Business Analysis

What is it?

Our Business Analysts (BAs) perform a variety of tasks:

  • Develop relationships with our campus customers
  • Assist in the project request process
  • Liaisons between the customer and the technical team
  • Facilitate meetings
  • Document current processes
  • Document future processes
  • Perform GAP analysis between current and future processes
  • Listen and understand a customer’s wants and needs
  • Gather the voice of the customer
  • Identify functionality of a future system
  • Document user requirements
  • With the project team, research possible solutions and help determine the very best tool for the job, whether it be an existing UTHSC application, a third-party application, or an application custom developed by our staff
  • Provide training to customers on new applications

Who Is Eligible to Use It?

Faculty and staff

Where Can I Get It?

Click the Request Service button.

 
Request Service

Related Articles (1)

Access an Assigned ITS Project
If you have been added to a project in TechConnect, you can access it to see a variety of project information, including associated documents, other team members, plan(s), your assigned tasks, etc. You also can mark your progress on your tasks and receive project updates via email.