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Teaching and Learning Center staff can provide advice on what technologies might be most appropriate to help instructors meet their learning goals, provide guidance on best practices with the use of academic technologies, and provide instruction to instructors and students on how to it.

If your designated area is receiving a weak WiFi signal, ITS examines the issues to determine if more Wireless Access Point (WAPs) are needed.

Poll Everywhere is the official audience response vendor for UTHSC. Poll Everywhere integrates with Microsoft PowerPoint and allows audiences and students to participate in presentations or lectures by submitting responses to interactive questions using their mobile devices. Student data can be imported from and exported to Blackboard.

Banner is UTHSC’s student information system. Banner Dashboards and Reports are used to support the Registrar, Financial Aid, Admissions, Bursar’s Office, Colleges and Faculty. This allows for efficient viewing of Banner data for transactional, analytical and auditing purposes.

Blackboard Learn is the learning management system (LMS) at University of Tennessee Health Science Center and is used to enhance teaching and learning for online and campus courses. Blackboard Learn offers instructors and students the flexibility to access course materials at any time from any computer or mobile device with an Internet connection – which is essential to supporting the on-the-go learning needs of students today.

Business Analysis identifies business needs, determines solutions, and builds relationships with campus customers.

Request for cable installation or removal for network, telephone, and fax lines.

Cable TV services are for use in waiting rooms, fitness center, and similar locations.

In classroom/conference room support is provided for audiovisual needs, such as Microsoft Office, TurningPoint, Mediasite, Zoom, and videoconferencing.

ITS provides collaboration services for departments wanting to install new audiovisual equipment in classrooms, conference rooms or offices

Customer reports a technical issue in a classroom and class is in session or about to start.

Receive assistance in determining hardware or software purchases to accomplish your task.

The Business Productivity Solutions team provides faculty, staff, and students with basic computer skills, desktop application, OnBase and Lean 6 Sigma training and support. Desktop Application Training is available for the Microsoft Office 365 suite of products, as well as FileMaker Pro, Qualtrics, QuestionPro, Zoom and other tools supported by ITS.

Desktop support encompasses both the setup and maintenance of all UTHSC-owned computers. This includes hardware and software.

Activating a network data jack that is currently inactive.