Knowledge Base

Categories (12)

Information about your UTHSC accounts, including access to administrative and business applications, requesting a new account, and more.

Get support for your email, chat, calendaring, and related service such as Outlook, Teams, listservs, shared calendars and mailboxes.

Learn about our IT security policies, data integrity and compliance, report viruses, malware or email phishing.

Microsoft 365, Zoom, FileMaker, OnBase

Document and Data storage, network shared, personal storage, cloud storage, such as OneDrive, SharePoint, OnBase, VolShare, etc.

Get help with Blackboard, including setting up new courses, report issues or request assistance in any of our classrooms or computer labs, request new software installations in the computer labs.

FAQs about UTHSC technology

Request projects, process improvement, enterprise architecture, continuous improvement and innovation, planning services, digital accessibility, IT communication and documentation, IT service delivery and support, portfolio and project management, and training and outreach.

Purchase or repair a computer or device, request desktop services, install a printer, or gain access to an existing one.

Assistance with statistical software, surveying, high-performance computing and grant writing.

Get a WordPress lab site.

Learn how to set up voicemail, forward your campus phone, check your messages either in your office, on campus, or somewhere else, etc.