Popular Services

This form is to be used for services requests if you cannot find an offering which fits.


Get UTHSC wireless access for a university authorized guest.


Use this form to request a NetID for a department or student organization, or to make changes to an existing department or organization ID.


If you could not find a service offering that fit the problem you would like to report, click here to start the process.


The Telecommunications team provides phone services for the UTHSC campuses in Memphis and Nashville, including phone number assignment/reassignment, "hard" desk phone installation and changes, call queues, call trees, old phone removal, service consultation, and more.


This form is used to request an exception or exemption to established UTHSC Information Technology and Office of Cybersecurity Policies and Standards


Is your computer, printer, scanner not working properly? Report your issue.


Complete this form to request access to a co-worker's computer files, email, OneDrive, SharePoint or Zoom account, if the employee has left UTHSC or is on an extended absence. These requests require HR approval.


ITS reviews all hardware, software, and technical systems prior to their purchase to ensure they comply with the technical and cybersecurity standards of the University of Tennessee, UTHSC, and applicable government regulations. ITS also reviews products/services that are undergoing major architectural and platform changes (ex., a system moving from on-premise servers to the vendor's cloud).


ITS is happy to assist our customers with troubleshooting a wide range of applications on campus- or student-owned client devices


If you are having issues accessing the network/internet, select Network Issue to report your problem.


Listservs provides users with an email distribution address that can be archived and searched.


Desktop support encompasses both the setup and maintenance of all UTHSC-owned computers. This includes hardware and software.


Get access to Creative Cloud Desktop apps like Photoshop, Acrobat, etc.


An e-signature or electronic signature is a legal way to get consent or approval on electronic documents or forms. It can replace a handwritten signature in virtually any process.


Installation/configuration of approved software on UTHSC-owned and/or personally-owned computer equipment.


Banner is UTHSC’s student information system. Banner Dashboards and Reports are used to support the Registrar, Financial Aid, Admissions, Bursar’s Office, Colleges and Faculty. This allows for efficient viewing of Banner data for transactional, analytical and auditing purposes.


The ITS Project Management Office (PMO) works to support the strategic goals of the university and IT organization by developing and implementing an effective project portfolio management (PPM) framework.


The Business Productivity Solutions team provides faculty, staff, and students with guidance, training and support for your data and document storage and management needs.


Qualtrics is a powerful online survey research tool, and it is available to all faculty, staff, and students at UT. Qualtrics meets IRB requirements for collecting and storing data including PII, FERPA, and HIPAA/PHI (it is encrypted in transit, at rest, and in backups).


Blackboard Learn is the learning management system (LMS) at University of Tennessee Health Science Center and is used to enhance teaching and learning for online and campus courses. Blackboard Learn offers instructors and students the flexibility to access course materials at any time from any computer or mobile device with an Internet connection – which is essential to supporting the on-the-go learning needs of students today.


FileMaker Pro is powerful software used to create custom apps and databases that work seamlessly across iPad, iPhone, Windows, Mac, and the web. Select Request a FileMaker Pro license to have a license installed on your computer.


A form to request vendor remote access to devices on the UTHSC network.


Go here for problems with telephones, headsets, voicemail, voicemail password, etc.