Popular Services
This form is to be used for services requests if you cannot find an offering which fits.
ITS reviews all hardware, software, and technical systems prior to their purchase to ensure they comply with the technical and cybersecurity standards of the University of Tennessee, UTHSC, and applicable government regulations. ITS also reviews products/services that are undergoing major architectural and platform changes (ex., a system moving from on-premise servers to the vendor's cloud).
If you could not find a service offering that fit the problem you would like to report, click here to start the process.
Use this form to request a NetID for a department or student organization, or to make changes to an existing department or organization ID.
Receive assistance in determining hardware or software purchases to accomplish your task.
Complete this form to request access to a co-worker's computer files, email, OneDrive, SharePoint or Zoom account, if the employee has left UTHSC or is on an extended absence. These requests require HR approval.
Get UTHSC wireless access for a university authorized guest.
Blackboard Learn is the learning management system (LMS) at University of Tennessee Health Science Center and is used to enhance teaching and learning for online and campus courses. Blackboard Learn offers instructors and students the flexibility to access course materials at any time from any computer or mobile device with an Internet connection – which is essential to supporting the on-the-go learning needs of students today.
Get access to Creative Cloud Desktop apps like Photoshop, Acrobat, etc.
The Telecommunications team provides phone services for the UTHSC campuses in Memphis and Nashville, including phone number assignment/reassignment, "hard" desk phone installation and changes, call queues, call trees, old phone removal, service consultation, and more.
A form to request vendor remote access to devices on the UTHSC network.
This describes the AI services provided for UT Heatlh Science Center Faculty, Staff and Students.
This is not something that any UTHSC faculty, staff or student needs to request. You already should have one. By logging in with your SSO into tennessee.zoom.us, you are accessing your UT Zoom Licensed (Pro) account. However, if you are not using Single Sign On or SSO to login, you will not see it.
An e-signature or electronic signature is a legal way to get consent or approval on electronic documents or forms. It can replace a handwritten signature in virtually any process.
This form terminates access to UT Health Science Center systems for employees who are leaving in poor standing, e.g., being terminated for cause. If the answer is yes, submitting the Expedited NetID Disablement form is appropriate.
Use this service to request an exception to be able to forward your UTHSC email to a domain that is not currently on the list.
Is your computer, printer, scanner not working properly? Report your issue.
Installation/configuration of approved software on UTHSC-owned and/or personally-owned computer equipment.
If you are having issues accessing the network/internet, select Network Issue to report your problem.
Desktop support encompasses both the setup and maintenance of all UTHSC-owned computers. This includes hardware and software.
DUO is the two-factor authentication solution for services on campus.
This form is used to request an exception or exemption to established UTHSC Information Technology and Office of Cybersecurity Policies and Standards