Popular Services
DASH is the Oracle Cloud solution for finance, human resources, payroll operations projects and facilities maintenance at the University of Tennessee. DASH brings core processes together within a single platform, strengthening operational efficiency and improving security, accessibility and sustainability.
Desktop support encompasses both the setup and maintenance of all UTHSC-owned computers. This includes hardware and software.
This form is used to request an exception or exemption to established UTHSC Information Technology and Office of Cybersecurity Policies and Standards
Use this form to request a NetID for a department or campus organization, or to make changes to an existing department or organization ID.
ITS reviews all hardware, software, and technical systems prior to their purchase to ensure they comply with the technical and cybersecurity standards of the University of Tennessee, UTHSC, and applicable government regulations. ITS also reviews products/services that are undergoing major architectural and platform changes (ex., a system moving from on-premise servers to the vendor's cloud).
The Telecommunications team provides phone services for the UTHSC campuses in Memphis and Nashville, including phone number assignment/reassignment, "hard" desk phone installation and changes, call queues, call trees, old phone removal, service consultation, and more.
This describes the AI services provided for UT Heatlh Science Center Faculty, Staff and Students.
Is your computer, printer, scanner not working properly? Report your issue.
This is not something that any UTHSC faculty, staff or student needs to request. You already should have one. By logging in with your SSO into tennessee.zoom.us, you are accessing your UT Zoom Licensed (Pro) account. However, if you are not using Single Sign On or SSO to login, you will not see it.
Installation/configuration of approved software on UTHSC-owned and/or personally-owned computer equipment.
A form for staff to request a secure loaner laptop for international travel.
Complete this form to request access to a co-worker's computer files, email, OneDrive, SharePoint or Zoom account, if the employee has left UTHSC or is on an extended absence. These requests require HR approval.
This form is to request access to UTHSC's VPN for individuals not already assigned VPN access
Dropbox Enterprise is available to research personnel who have a legitimate research-related need for secure file storage and collaboration.
Added clarity for international travel loaner requests.
The ITS Project Management Office (PMO) works to support the strategic goals of the university and IT organization by developing and implementing an effective project portfolio management (PPM) framework.
Receive assistance in determining hardware or software purchases to accomplish your task.
If you are having issues accessing the network/internet, select Network Issue to report your problem.
Listservs provides users with an email distribution address that can be archived and searched.
Use this form to report changes in computing asset ownership or location, or to request ITS computing asset reports and inquiries
Customer reports a technical issue in a classroom and class is in session or about to start.
In classroom/conference room support is provided for audiovisual needs, such as Microsoft Office, TurningPoint, Mediasite, Zoom, and videoconferencing.
Banner is UTHSC’s student information system. Banner Dashboards and Reports are used to support the Registrar, Financial Aid, Admissions, Bursar’s Office, Colleges and Faculty. This allows for efficient viewing of Banner data for transactional, analytical and auditing purposes.