Popular Services
Desktop support encompasses both the setup and maintenance of all UTHSC-owned computers. This includes hardware and software.
DASH is the Oracle Cloud solution for finance, human resources, payroll operations projects and facilities maintenance at the University of Tennessee. DASH brings core processes together within a single platform, strengthening operational efficiency and improving security, accessibility and sustainability.
ITS reviews all hardware, software, and technical systems prior to their purchase to ensure they comply with the technical and cybersecurity standards of the University of Tennessee, UTHSC, and applicable government regulations. ITS also reviews products/services that are undergoing major architectural and platform changes (ex., a system moving from on-premise servers to the vendor's cloud).
Is your computer, printer, scanner not working properly? Report your issue.
This form is to request access to UTHSC's VPN for individuals not already assigned VPN access
Get access to Creative Cloud Desktop apps like Photoshop, Acrobat, etc.
Installation/configuration of approved software on UTHSC-owned and/or personally-owned computer equipment.
Use this form to request a NetID for a department or campus organization, or to make changes to an existing department or organization ID.
Receive assistance in determining hardware or software purchases to accomplish your task.
An e-signature or electronic signature is a legal way to get consent or approval on electronic documents or forms. It can replace a handwritten signature in virtually any process.
Complete this form to request access to a co-worker's computer files, email, OneDrive, SharePoint or Zoom account, if the employee has left UTHSC or is on an extended absence. These requests require HR approval.
This describes the AI services provided for UT Heatlh Science Center Faculty, Staff and Students.
The ITS Project Management Office (PMO) works to support the strategic goals of the university and IT organization by developing and implementing an effective project portfolio management (PPM) framework.
This is not something that any UTHSC faculty, staff or student needs to request. You already should have one. By logging in with your SSO into tennessee.zoom.us, you are accessing your UT Zoom Licensed (Pro) account. However, if you are not using Single Sign On or SSO to login, you will not see it.
The Telecommunications team provides phone services for the UTHSC campuses in Memphis and Nashville, including phone number assignment/reassignment, "hard" desk phone installation and changes, call queues, call trees, old phone removal, service consultation, and more.
If you are having issues accessing the network/internet, select Network Issue to report your problem.
Use this service to request an exception to be able to forward your UTHSC email to a domain that is not currently on the list.
A form to request vendor remote access to devices on the UTHSC network.
Banner is UTHSC’s student information system. Banner Dashboards and Reports are used to support the Registrar, Financial Aid, Admissions, Bursar’s Office, Colleges and Faculty. This allows for efficient viewing of Banner data for transactional, analytical and auditing purposes.
DUO is the two-factor authentication solution for services on campus.
Customer reports a problem in one of the computer labs or with WEPA kiosk.
Qualtrics is a powerful online survey research tool, and it is available to all faculty, staff, and students at UT. Qualtrics meets IRB requirements for collecting and storing data including PII, FERPA, and HIPAA/PHI (it is encrypted in transit, at rest, and in backups).