Popular Services
DASH is the Oracle Cloud solution for finance, human resources, payroll operations projects and facilities maintenance at the University of Tennessee. DASH brings core processes together within a single platform, strengthening operational efficiency and improving security, accessibility and sustainability.
ITS reviews all hardware, software, and technical systems prior to their purchase to ensure they comply with the technical and cybersecurity standards of the University of Tennessee, UTHSC, and applicable government regulations. ITS also reviews products/services that are undergoing major architectural and platform changes (ex., a system moving from on-premise servers to the vendor's cloud).
Use this form to request a NetID for a department or campus organization, or to make changes to an existing department or organization ID.
Desktop support encompasses both the setup and maintenance of all UTHSC-owned computers. This includes hardware and software.
Complete this form to request access to a co-worker's computer files, email, OneDrive, SharePoint or Zoom account, if the employee has left UTHSC or is on an extended absence. These requests require HR approval.
Is your computer, printer, scanner not working properly? Report your issue.
The Telecommunications team provides phone services for the UTHSC campuses in Memphis and Nashville, including phone number assignment/reassignment, "hard" desk phone installation and changes, call queues, call trees, old phone removal, service consultation, and more.
Installation/configuration of approved software on UTHSC-owned and/or personally-owned computer equipment.
This form is used to request an exception or exemption to established UTHSC Information Technology and Office of Cybersecurity Policies and Standards
Receive assistance in determining hardware or software purchases to accomplish your task.
This form is to request access to UTHSC's VPN for individuals not already assigned VPN access
This describes the AI services provided for UT Heatlh Science Center Faculty, Staff and Students.
This is not something that any UTHSC faculty, staff or student needs to request. You already should have one. By logging in with your SSO into tennessee.zoom.us, you are accessing your UT Zoom Licensed (Pro) account. However, if you are not using Single Sign On or SSO to login, you will not see it.
Customer reports a technical issue in a classroom and class is in session or about to start.
The ITS Project Management Office (PMO) works to support the strategic goals of the university and IT organization by developing and implementing an effective project portfolio management (PPM) framework.
Go here for problems with Ring Central "Hard" telephones, headsets, voicemail, etc.
Sometimes students and employees end up with more than one NetID. It is important to report a suspected multiple NetID as soon as possible.
Dropbox Enterprise is available to research personnel who have a legitimate research-related need for secure file storage and collaboration.
If you could not find a service offering that fit the problem you would like to report, click here to start the process.
Use this form to report changes in computing asset ownership or location, or to request ITS computing asset reports and inquiries
An e-signature or electronic signature is a legal way to get consent or approval on electronic documents or forms. It can replace a handwritten signature in virtually any process.
A form to request vendor remote access to devices on the UTHSC network.