Popular Services
DASH is the Oracle Cloud solution for finance, human resources, payroll operations projects and facilities maintenance at the University of Tennessee. DASH brings core processes together within a single platform, strengthening operational efficiency and improving security, accessibility and sustainability.
Desktop support encompasses both the setup and maintenance of all UTHSC-owned computers. This includes hardware and software.
ITS reviews all hardware, software, and technical systems prior to their purchase to ensure they comply with the technical and cybersecurity standards of the University of Tennessee, UTHSC, and applicable government regulations. ITS also reviews products/services that are undergoing major architectural and platform changes (ex., a system moving from on-premise servers to the vendor's cloud).
Is your computer, printer, scanner not working properly? Report your issue.
ITS is happy to assist our customers with troubleshooting a wide range of applications on campus- or student-owned client devices
Use this form to request a NetID for a department or campus organization, or to make changes to an existing department or organization ID.
Receive assistance in determining hardware or software purchases to accomplish your task.
This form is used to request an exception or exemption to established UTHSC Information Technology and Office of Cybersecurity Policies and Standards
The Technology Solutions & Support team provides faculty, staff, and students with guidance, training and support for your data and document storage and management needs.
Complete this form to request access to a co-worker's computer files, email, OneDrive, SharePoint or Zoom account, if the employee has left UTHSC or is on an extended absence. These requests require HR approval.
Blackboard Learn is the learning management system (LMS) at University of Tennessee Health Science Center and is used to enhance teaching and learning for online and campus courses. Blackboard Learn offers instructors and students the flexibility to access course materials at any time from any computer or mobile device with an Internet connection – which is essential to supporting the on-the-go learning needs of students today.
Banner is UTHSC’s student information system. Banner Dashboards and Reports are used to support the Registrar, Financial Aid, Admissions, Bursar’s Office, Colleges and Faculty. This allows for efficient viewing of Banner data for transactional, analytical and auditing purposes.
A form to request vendor remote access to devices on the UTHSC network.
Qualtrics is a powerful online survey research tool, and it is available to all faculty, staff, and students at UT. Qualtrics meets IRB requirements for collecting and storing data including PII, FERPA, and HIPAA/PHI (it is encrypted in transit, at rest, and in backups).
The ITS Project Management Office (PMO) works to support the strategic goals of the university and IT organization by developing and implementing an effective project portfolio management (PPM) framework.
In classroom/conference room support is provided for audiovisual needs, such as Microsoft Office, TurningPoint, Mediasite, Zoom, and videoconferencing.
Use this service to request an exception to be able to forward your UTHSC email to a domain that is not currently on the list.
ITS provides collaboration services for departments wanting to install new audiovisual equipment in classrooms, conference rooms, or offices
Sometimes students and employees end up with more than one NetID. It is important to report a suspected multiple NetID as soon as possible.
Installation/configuration of approved software on UTHSC-owned and/or personally-owned computer equipment.
This describes the AI services provided for UT Heatlh Science Center Faculty, Staff and Students.