Popular Services
DASH is the Oracle Cloud solution for finance, human resources, payroll operations projects and facilities maintenance at the University of Tennessee. DASH brings core processes together within a single platform, strengthening operational efficiency and improving security, accessibility and sustainability.
This form is to be used for services requests if you cannot find an offering which fits.
The Telecommunications team provides phone services for the UTHSC campuses in Memphis and Nashville, including phone number assignment/reassignment, "hard" desk phone installation and changes, call queues, call trees, old phone removal, service consultation, and more.
ITS reviews all hardware, software, and technical systems prior to their purchase to ensure they comply with the technical and cybersecurity standards of the University of Tennessee, UTHSC, and applicable government regulations. ITS also reviews products/services that are undergoing major architectural and platform changes (ex., a system moving from on-premise servers to the vendor's cloud).
If you could not find a service offering that fit the problem you would like to report, click here to start the process.
The ITS Project Management Office (PMO) works to support the strategic goals of the university and IT organization by developing and implementing an effective project portfolio management (PPM) framework.
Get UTHSC wireless access for a university authorized guest.
Use this form to request a new departmental or organizational account, or to update an existing one.
This form is used to request an exception or exemption to established UTHSC Information Technology and Office of Cybersecurity Policies and Standards
DUO is the two-factor authentication solution for services on campus.
If you are having issues accessing the network/internet, select Network Issue to report your problem.
An e-signature or electronic signature is a legal way to get consent or approval on electronic documents or forms. It can replace a handwritten signature in virtually any process.
Upgrading technology for spaces like conference rooms or classrooms
Is your computer, printer, scanner not working properly? Report your issue.
Listservs provides users with an email distribution address that can be archived and searched.
Installation/configuration of approved software on UTHSC-owned and/or personally-owned computer equipment.
This describes the AI services provided for UT Heatlh Science Center Faculty, Staff and Students.
Sometimes students and employees end up with more than one NetID. It is important to report a suspected multiple NetID as soon as possible.
Complete this form to request access to a co-worker's computer files, email, OneDrive, SharePoint or Zoom account, if the employee has left UTHSC or is on an extended absence. These requests require HR approval.
Desktop support encompasses both the setup and maintenance of all UTHSC-owned computers. This includes hardware and software.
Go here for problems with Ring Central "Hard" telephones, headsets, voicemail, etc.
Customer reports a technical issue in a classroom and class is in session or about to start.
ITS is happy to assist our customers with troubleshooting a wide range of applications on campus- or student-owned client devices
The Business Productivity Solutions team provides faculty, staff, and students training on desktop tools, with a focus on enhancing basic to advanced computer skills and desktop applications to make you more productive at work. Desktop Application Training is available for the Microsoft 365 suite of products, as well as FileMaker Pro, Qualtrics, Zoom and other tools supported by ITS.