Popular Services
This form is to be used for services requests if you cannot find an offering which fits.
ITS reviews all hardware, software, and technical systems prior to their purchase to ensure they comply with the technical and cybersecurity standards of the University of Tennessee, UTHSC, and applicable government regulations. ITS also reviews products/services that are undergoing major architectural and platform changes (ex., a system moving from on-premise servers to the vendor's cloud).
A form for staff to request a secure loaner laptop for international travel.
If you could not find a service offering that fit the problem you would like to report, click here to start the process.
Use this form to request a NetID for a department or student organization, or to make changes to an existing department or organization ID.
Get UTHSC wireless access for a university authorized guest.
The Business Productivity Solutions team provides faculty, staff, and students with guidance, training and support for your data and document storage and management needs.
FileMaker Pro is powerful software used to create custom apps and databases that work seamlessly across iPad, iPhone, Windows, Mac, and the web. Select Request a FileMaker Pro license to have a license installed on your computer. Use this service to make all of your FileMaker Pro requests.
This form terminates access to UT Health Science Center systems for employees who are leaving in poor standing, e.g., being terminated for cause. If the answer is yes, submitting the Expedited NetID Disablement form is appropriate.
Blackboard Learn is the learning management system (LMS) at University of Tennessee Health Science Center and is used to enhance teaching and learning for online and campus courses. Blackboard Learn offers instructors and students the flexibility to access course materials at any time from any computer or mobile device with an Internet connection – which is essential to supporting the on-the-go learning needs of students today.
Sometimes students and employees end up with more than one NetID. It is important to report a suspected multiple NetID as soon as possible.
The Business Productivity Solutions team provides faculty, staff, and students training on desktop tools, with a focus on enhancing basic to advanced computer skills and desktop applications to make you more productive at work. Desktop Application Training is available for the Microsoft 365 suite of products, as well as FileMaker Pro, Qualtrics, Zoom and other tools supported by ITS.
Get access to Creative Cloud Desktop apps like Photoshop, Acrobat, etc.
Receive assistance in determining hardware or software purchases to accomplish your task.
Installation/configuration of approved software on UTHSC-owned and/or personally-owned computer equipment.
An e-signature or electronic signature is a legal way to get consent or approval on electronic documents or forms. It can replace a handwritten signature in virtually any process.
iLogin contains UTHSC-developed custom applications for campus use. Access must be granted to certain applications.
The Telecommunications team provides phone services for the UTHSC campuses in Memphis and Nashville, including phone number assignment/reassignment, "hard" desk phone installation and changes, call queues, call trees, old phone removal, service consultation, and more.
ITS is happy to assist our customers with troubleshooting a wide range of applications on campus- or student-owned client devices
These reports are run from the telecom billing system for end users to assess their monthly charges. Request must be submitted by business manager
Go here for problems with Ring Central "Hard" telephones, headsets, voicemail, etc.
Use this service to request an exception to be able to forward your UTHSC email to a domain that is not currently on the list.
The ITS Project Management Office (PMO) works to support the strategic goals of the university and IT organization by developing and implementing an effective project portfolio management (PPM) framework.