Popular Services
This form is to be used for services requests if you cannot find an offering which fits.
ITS reviews all hardware, software, and technical systems prior to their purchase to ensure they comply with the technical and cybersecurity standards of the University of Tennessee, UTHSC, and applicable government regulations. ITS also reviews products/services that are undergoing major architectural and platform changes (ex., a system moving from on-premise servers to the vendor's cloud).
This form is used to request an exception or exemption to established UTHSC Information Technology and Office of Cybersecurity Policies and Standards
Get access to Creative Cloud Desktop apps like Photoshop, Acrobat, etc.
If you could not find a service offering that fit the problem you would like to report, click here to start the process.
Desktop support encompasses both the setup and maintenance of all UTHSC-owned computers. This includes hardware and software.
Blackboard Learn is the learning management system (LMS) at University of Tennessee Health Science Center and is used to enhance teaching and learning for online and campus courses. Blackboard Learn offers instructors and students the flexibility to access course materials at any time from any computer or mobile device with an Internet connection – which is essential to supporting the on-the-go learning needs of students today.
The Telecommunications team provides phone services for the UTHSC campuses in Memphis and Nashville, including phone number assignment/reassignment, "hard" desk phone installation and changes, call queues, call trees, old phone removal, service consultation, and more.
Use this form to request a NetID for a department or student organization, or to make changes to an existing department or organization ID.
Use this service to request an exception to be able to forward your UTHSC email to a domain that is not currently on the list.
Installation/configuration of approved software on UTHSC-owned and/or personally-owned computer equipment.
Receive assistance in determining hardware or software purchases to accomplish your task.
Qualtrics is a powerful online survey research tool, and it is available to all faculty, staff, and students at UT. Qualtrics meets IRB requirements for collecting and storing data including PII, FERPA, and HIPAA/PHI (it is encrypted in transit, at rest, and in backups).
An e-signature or electronic signature is a legal way to get consent or approval on electronic documents or forms. It can replace a handwritten signature in virtually any process.
Complete this form to request access to a co-worker's computer files, email, OneDrive, SharePoint or Zoom account, if the employee has left UTHSC or is on an extended absence. These requests require HR approval.
Customer reports a problem in one of the computer labs or with WEPA kiosk.
The ITS Project Management Office (PMO) works to support the strategic goals of the university and IT organization by developing and implementing an effective project portfolio management (PPM) framework.
Banner is UTHSC’s student information system. Banner Dashboards and Reports are used to support the Registrar, Financial Aid, Admissions, Bursar’s Office, Colleges and Faculty. This allows for efficient viewing of Banner data for transactional, analytical and auditing purposes.
Listservs provides users with an email distribution address that can be archived and searched.
If you are having issues accessing the network/internet, select Network Issue to report your problem.
A form to request vendor remote access to devices on the UTHSC network.
The ExamSoft suite of software and services supports the entire testing process including exam design, administration, delivery and analysis. It delivers truly flexible, secure, end-to-end testing solutions. It can deliver exams in a classroom, lecture hall or lab.
ITS is happy to assist our customers with troubleshooting a wide range of applications on campus- or student-owned client devices