What Is It?
This service includes setting up new computers and assisting with office or building moves.
Setting up new/existing computers
- New computer has been purchased: Need to be picked up by ITS to be configured with campus software.
- Existing computer is being setup for a new end user: ITS can look at the computer to see if it needs to be updated depending on how long it is been offline. ITS will usually format the requested computer to make sure it is up to date.
Office or building moves
For both office and building moves, please give a heads up so ITS can make sure that network is active in the requesting office location.
- Computer is being moved to a different office in the same building: ITS can come out to help unhook equipment (computer, printers, monitors, mouse, and keyboard), move the equipment, and hook the equipment back up.
- Computer is being moved to a different building: ITS can come out the day before the planned move to help unhook the equipment (computer, printers, monitors, mouse, and keyboard) to box it up, but cannot help move to the new location. Reach out to Space and Planning to get assistance from the UTHSC movers. Once the equipment has been moved to the new location, ITS can assist with hooking it back up.
Who Is Eligible to Use It?
Faculty and staff
Where Can I Get It?
Click the Request Service button.