Telephone and Voicemail

Learn how to set up voicemail, forward your campus phone, check your messages either in your office, on campus, or somewhere else, etc.

Articles (17)

Pinned Article What is RingCentral?

Learn more about RingCentral, a Voice Over IP system, which is replacing our current telephone system in 2022.

Forwarding Your Office Phone

Learn how to forward your office phone to another number.

How to Update Your UTHSC Phone Number

Confused about how to update your UTHSC work number in the Directory? Here are some guidelines to help you with your publicly facing phone number and your internal-to-UTHSC phone number.

RingCentral Benefits Comparison Infographic

Check out this quick comparison chart of RingCentral benefits!

RingCentral FAQs

Have questions about RingCentral? We have answers!

RingCentral: Quick Reference Guide

Quick stop for RingCentral instructions to help you master the features.

RingCentral: How to Block Spam Calls

Learn how to block annoying robocalls in RingCentral!

User Responsibility in Using RingCentral in a HIPAA-Compliant Manner in a Clinic Setting

Rules to follow to ensure HIPAA compliance when communicating via RingCentral in a clinic setting

Using a Headset with RingCentral

How to get a RIngCentral-compatible headset

Using RingCentral - New User Training and Instructions for Getting Started

Activation steps, short videos, and clear instructions designed to help you get started using RingCentral

Voicemail to Email

Have your voicemails sent directly to your email so you don't have to check your office phone.

Voicemail: First Time Login

Instructions for the first time you access voicemail

VoiceMail: From a Non-UTHSC Phone

Check voicemail, change your password, name recording, and personal greeting from a non-UTHSC phone.

VoiceMail: From Someone Else's Phone (UTHSC Campus)

Check voicemail, change your password, name recording, and personal greeting from someone else's UTHSC campus phone.

VoiceMail: From Your Office Phone (UTHSC Campus)

Check voicemail, change your password, name recording, and personal greeting from your UTHSC campus phone.