RingCentral: Quick Reference Guide

Ask RingCentral

RingCentral Support (including instructions and FAQs)

Printable .pdfs

Access RingCentral Training Videos

RingCentral has short, comprehensive video training available on the Get Started on MVP website.

Headsets may be purchased. See headset recommendations.

Getting Started on Your Phone

Getting Started on Fax

Advanced Instructions

Feature Description
Starting a Conference Call in the RingCentral App The RingCentral mobile app and the RingCentral app on your desktop or web browser let you start a conference call with multiple participants.
Configuring Important Settings in the RingCentral App Set Your Notifications and Audio Preferences, Set Your New Message Badge Count, Configure Your Caller ID, and Update Your Emergency Address
Setting Your Phone Preferences Setting Your Phone Preferences and Updating Your Availability Status
Calling Using the RingOut feature Connects your calls using your incoming call carrier minutes instead of mobile data or Wi-Fi.
Using the Call Park Feature Allows RingCentral app users to place a call in a Public Call Park location and have a different user pick up the call, by dialing the park location extension generated by the system.
Configuring Your Extension's Call Handling & Forwarding Settings Configure where to receive incoming calls in the RingCentral online account.
Configuring Custom Answering Rules for Your Extension Performs specific call-handling actions based on your defined conditions. This saves you time and effort in reconfiguring the standard call handling settings, just to meet specific conditions.
Accessing Your Extension Settings Conveniently change your extension’s user details, call handling, and greetings without having to re-enter your login credentials in the RingCentral online account
Using Call Flip Lets you transfer or "push" a live call between your extension’s assigned call forwarding devices, including home phones, desk phones, and smartphones, without interrupting the call.
Print Article

Details

Article ID: 137668
Created
Tue 1/18/22 5:39 PM
Modified
Fri 9/27/24 2:28 PM

Related Articles (2)

Quickly learn the benefits of RingCentral!
Are you confused about how to update your UT Health Science Center work number in the Directory? Here are some guidelines to help you with your publicly facing phone number and your internal-to-UTHSC phone number.

Related Services / Offerings (1)

The Telecommunications team provides phone services for the UTHSC campuses in Memphis and Nashville, including phone number assignment/reassignment, "hard" desk phone installation and changes, call queues, call trees, old phone removal, service consultation, and more.