Purchase or repair a computer or device, request desktop services, install a printer, or gain access to an existing one.
A list of the common troubleshooting steps to perform for printers that are not working.
This article lists the various possible asset statuses of UT-owned computing devices and details what each status means.
How to find your Mac computer name.
Learn how to find the name of your PC.
This article covers steps that users need to take to ensure UT-owned computers are reporting to Device Management properly.
ITS requirements and recommendations for UTHSC student computing devices
Laptop won't power up? Or perhaps going to a black screen?
Services offered for personally owned computers and devices
Don't purchase something you can't use! Check with IT for consultation before buying hardware or software.
This article details the operating systems currently supported for UT-Owned computing devices. This does not apply to student computers.
Announcement of TechTriage chatbot
UTHSC ITS minimum hardware requirements for new computer purchases and recommended hardware lifecycle.
Steps for troubleshooting a wired network connections