New to Campus

FAQs about UTHSC technology for staff and students

Categories (4)

File Storage and Sharing

Document and Data storage, network shared, personal storage, cloud storage, such as OneDrive, SharePoint, OnBase, VolShare, etc.

Microsoft 365

Microsoft Word, Excel, PowerPoint, Teams, Project

Outlook Email

How to set up Outlook on your computer, cellphone, or other device, encrypt emails, create a new folder, set out-of-office reply, get an official UTHSC email signature

Telephone and Voicemail

Learn how to set up voicemail, forward your campus phone, check your messages either in your office, on campus, or somewhere else, etc.

Articles (18)

Pinned Article Purchasing Hardware and Software

Don't purchase something you can't use! Check with IT for consultation before buying hardware or software.

Account Migration Steps for UTHSC Students Coming from Another UT University

Students Coming From UTC, UT Martin, UT Southern or UTK Campuses must initiate an account migration process.

Archibus: Facilities Maintenance Support

Archibus is the Integrated Workplace Management System platform used by UTHSC to request maintenance from our Facilities department.

Duo: Installing the Mobile App

Installing the Duo app

Linkedin Learning Online Training

Linkedin Learning - no cost to you training for faculty, staff, and students!

Microsoft 365: Installing and Managing Installations

Install and manage the installations of your Microsoft Office software

NetID and Email Address

What you can do with a NetID, how your get one, and how to look up your NetID

Outlook Email Setup on Android Devices, iOS Devices, Windows and Mac Computers

UTHSC Microsoft 365 Email Setup Instructions for setting up Outlook for Windows, macOS, App (iOS | Android), and Other Mail App

Personally Owned Computing Devices (Employees)

Services offered for personally owned computers and devices

Remote Desktop: Mac Setup

Learn to remote into your office Mac computer from another computer.

Remote Desktop: Windows Setup

Learn to remote into your office Windows computer from another computer.

Student Computer Labs and Printers

All about student computer lab locations, hours, and how to print to a wēpa print kiosk.

Student Services Provided by ITS

Find out what services ITS offers UTHSC students.

Using TechConnect

Learn how to use UTHSC TechConnect features.


Connecting to Wi-Fi for faculty, staff, students, and visitors.

WordPress Lab Site

Get a WordPress for your lab

Adobe Creative Cloud: Instructions for Downloading

Signing in to, installing desktop apps, signing out.