Summary
OneDrive sync allows you to keep your files backed up and accessible across devices. When enabled, files stored in OneDrive automatically sync between your computer and the cloud, ensuring you always have the latest version.
Prerequisites
- Active UTHSC NetID and password
- Duo two-factor authentication
- OneDrive installed on your device
- Internet connection for syncing
Instructions
Set Up OneDrive Sync
- Click the Start menu and search for OneDrive.
- Open the OneDrive app.
- Sign in using your UTHSC email address.
- Follow the prompts to choose your OneDrive folder location.
- Click Next to complete setup.
- Your OneDrive folder will appear in File Explorer (Windows) or Finder (Mac).
Sync an Existing SharePoint or Teams Library
- Go to the SharePoint site or Teams channel where the library is stored.
- Open the Documents library.
- Click the Sync button.
- Approve the prompt to open OneDrive.
- The library will appear in your File Explorer or Finder under your organization’s name.
Check Sync Status
- Blue cloud icon: File is online-only.
- Green checkmark: File is synced and available offline.
- Solid green circle with checkmark: File is always kept on this device.
- Red X: Sync error.
Troubleshooting
- Red X on files: Right-click the OneDrive icon and select View sync problems.
- OneDrive not running: Open OneDrive from the Start menu or Applications folder.
- Sync paused: Click the OneDrive icon and select Resume syncing.
- Not enough space: Free up disk space or choose folders to sync selectively.
- Invalid characters: Rename files to remove restricted characters.
Additional Notes
- OneDrive automatically backs up Desktop, Documents, and Pictures folders if enabled.
- Syncing large libraries may take time depending on network speed.
- Files shared in Teams channels sync through the associated SharePoint site.
- Version history is available for synced files through OneDrive or SharePoint.
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