Search22 Results
- Knowledge Base
- Cybersecurity and Safe Computing
- Duo
Duo issues and solutions/workarounds
- Knowledge Base
- Cybersecurity and Safe Computing
Please report any suspicious computer/device issues to the ITS Service Desk at 901.448.2222.
- Knowledge Base
- Teaching, Learning and Classroom/Lab Support
- Blackboard
There is an issue with opening certain documents within Blackboard courses when using Safari on Macs or iOS devices. Learn more!
- Knowledge Base
- Teaching, Learning and Classroom/Lab Support
Examplify: Troubleshooting Tips - Cannot Upload Answer File article is to instruct students on steps to take if their answer file does not load immediately due to connection or other technical issues.
- Knowledge Base
- New to Campus
Learn how to use UTHSC TechConnect features.
- Knowledge Base
- Projects, Process and Consultation Services
If you have been added to a project in TechConnect, you can access it to see a variety of project information, including associated documents, other team members, plan(s), your assigned tasks, etc. You also can mark your progress on your tasks and receive project updates via email.
- Knowledge Base
- Software, Hardware, and Applications
Access to Gartner research via portal
- Knowledge Base
- File Storage and Sharing
- SharePoint
Don't use these characters when naming OneDrive or SharePoint files or folders.
- Knowledge Base
- Software, Hardware, and Applications
- Microsoft 365
Tips and tricks to help you master Visio.
- Knowledge Base
- Cybersecurity and Safe Computing
As technology continues to advance, it is essential for our community to stay aligned with emerging tools and technologies while simultaneously ensuring responsible and ethical practices. UTHSC’s Office of Cybersecurity and ITS have created a new guidance practice on the acceptable use of generative artificial intelligence (AI).
- Knowledge Base
- Cybersecurity and Safe Computing
- Security Preparedness and Response (SPAR)
The Shelby County Sheriff's Office delivered a warning on telephone scams and what to look for to avoid being a victim.
- Knowledge Base
- New to Campus
Find out what services ITS offers UTHSC students.
- Knowledge Base
- Teaching, Learning and Classroom/Lab Support
All about student computer lab locations, hours, and how to print to a wēpa print kiosk.
- Knowledge Base
- Software, Hardware, and Applications
- Software
This article demonstrates how to open Software Center and install or uninstall applications for UTHSC-owned computers.
- Knowledge Base
- Software, Hardware, and Applications
- Software
This article demonstrates how to open Self Service, install applications, and remove applications.