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- Knowledge Base
- Software, Hardware, and Applications
- Zoom
Above addresses common issues that stop users from being able to use AV equipment in Zoom.
- Knowledge Base
- Cybersecurity and Safe Computing
- Duo
Duo issues and solutions/workarounds
- Knowledge Base
- Cybersecurity and Safe Computing
Please report any suspicious computer/device issues to the ITS Service Desk at 901.448.2222.
- Knowledge Base
- Teaching, Learning and Classroom/Lab Support
- Blackboard
There is an issue with opening certain documents within Blackboard courses when using Safari on Macs or iOS devices. Learn more!
- Knowledge Base
- Teaching, Learning and Classroom/Lab Support
Examplify: Troubleshooting Tips - Cannot Upload Answer File article is to instruct students on steps to take if their answer file does not load immediately due to connection or other technical issues.
- Knowledge Base
- Software, Hardware, and Applications
How to clear your browser's cache.
- Knowledge Base
- Computer, Device and Printing Support
A list of the common troubleshooting steps to perform for printers that are not working.
- Knowledge Base
- Software, Hardware, and Applications
Access to Gartner research via portal
- Knowledge Base
- Computer, Device and Printing Support
Steps for troubleshooting a wired network connections
- Knowledge Base
- New to Campus
Learn how to use UTHSC TechConnect features.
- Knowledge Base
- Computer, Device and Printing Support
- Knowledge Base
- Computer, Device and Printing Support
UTHSC ITS minimum hardware requirements for new computer purchases and recommended hardware lifecycle.
- Knowledge Base
- New to Campus
Find out what services ITS offers UTHSC students.
- Knowledge Base
- Software, Hardware, and Applications
- Microsoft 365
Tips and tricks to help you master Visio.
- Knowledge Base
- File Storage and Sharing
- SharePoint
Don't use these characters when naming OneDrive or SharePoint files or folders.