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Above addresses common issues that stop users from being able to use AV equipment in Zoom.

Duo issues and solutions/workarounds

Please report any suspicious computer/device issues to the ITS Service Desk at 901.448.2222.

There is an issue with opening certain documents within Blackboard courses when using Safari on Macs or iOS devices. Learn more!

Examplify: Troubleshooting Tips - Cannot Upload Answer File article is to instruct students on steps to take if their answer file does not load immediately due to connection or other technical issues.

How to clear your browser's cache.

A list of the common troubleshooting steps to perform for printers that are not working.

This article provides guidance for sponsors and stakeholders on how to access and monitor project progress using TeamDynamix (TDX) Client. By utilizing TDX, users can stay informed on project details, updates, and overall status throughout the project lifecycle.

Access to Gartner research via portal

Steps for troubleshooting a wired network connections

Learn how to use UTHSC TechConnect features.

Dental scanners made by 3Shape are used in multiple clinics and department areas in the College of Dentistry. Used for scanning teeth in General Dentistry. Scanners came with dedicated laptops for exclusive use with scanners. Scans are stored on a central on-prem server. Software used to access scans is installed on laptops and requires a login name and credentials with SSO and MFA.

UTHSC ITS minimum hardware requirements for new computer purchases and recommended hardware lifecycle.

Tips and tricks to help you master Visio.