Examplify can be used on virtually any modern computer; Mac and Windows operating systems are fully supported.
Examplify will not run on Chromebooks, Android, or Linux operating systems.
If your device meets minimum requirements and is functioning properly, upload issues can occasionally occur. If Examplify is unable to upload your answer file, you might see one of the following messages: Unable to Upload or Internet Connection Lost.
Follow These Tips:
- Keep Examplify open and attempt to resolve the connectivity issues.
- If you are unable to obtain a strong enough connection at this time, do not worry. Your answer file is securely saved on your hard drive. You can upload it from the main Examplify screen when you have a better connection.
- Your pending exam upload will be clearly marked on the Examplify dashboard.
- When you establish a connection, Examplify will automatically attempt to upload your answer file.
- When it is successful, you will see the Upload Complete confirmation message.
- If the upload process does not start automatically or is not successful, select the exam on the left side of the dashboard, and then select the Retry Upload button. You may reattempt this process as many times as necessary.
- If you still have an issue uploading your answer file, notify your proctor or course director, and contact TLC at 901.448.1218 or email tlc@uthsc.edu during normal business hours. After hours, please contact ExamSoft Support at 866.429.8889.