All UT Faculty, Staff and Students Have a Zoom Licensed (Pro) Account

All UT faculty, staff, and students should have Zoom Licensed (Pro) Accounts within the HIPAA group. 

The Zoom Licensed (Pro) Account allows you to: 

  • Attend meetings others schedule
  • Schedule meetings (unlimited time with up to 300 attendees)
  • Set up a co-host
  • Use Waiting or Breakout rooms
  • Create polling
  • Screen Sharing
  • Provides additional security for HIPAA- and FERPA-related meetings.

To provide additional security over your meetings, follow these tips:

  • Save your Zoom recordings locally, on OneDrive, or on SharePoint. For more information, please visit Mapping Your Zoom Recordings.
  • Use Waiting Rooms by default. Waiting Rooms are great for larger groups to ensure you know all attendees before letting them into the meeting, But, for smaller, regularly scheduled meetings, you can turn this option off by following these settings instructions.
  • Set a password when scheduling meetings to keep your meetings safe!
  • Set meetings to mute all attendees on entry to cut down on crowd noise.

If you have any difficulties, please visit the knowledge base Zoom category for more information or contact the Service Desk at 901.448.2222.

If you are not sure your account has been upgraded to a License account within the HIPAA group, follow the Zoom instructions to Transition Your Account to a HIPAA Sub-Account.

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Article ID: 135810
Tue 9/21/21 5:24 PM
Fri 5/3/24 10:56 AM

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This is not something that any UTHSC faculty, staff or student needs to request. You already should have one. By logging in with your SSO into, you are accessing your UT Zoom Licensed (Pro) account. However, if you are not using Single Sign On or SSO to login, you will not see it.