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In classroom/conference room support is provided for audiovisual needs, such as Microsoft Office, TurningPoint, Mediasite, Zoom, and videoconferencing.

The Business Productivity Solutions team provides faculty, staff, and students training on desktop tools, with a focus on enhancing basic to advanced computer skills and desktop applications to make you more productive at work. Desktop Application Training is available for the Microsoft 365 suite of products, as well as FileMaker Pro, Qualtrics, Zoom and other tools supported by ITS.

Installation/configuration of approved software on UTHSC-owned and/or personally-owned computer equipment.

ITS is happy to assist our customers with troubleshooting a wide range of applications on campus- or student-owned client devices

A Zoom Webinar License grants user access to a product of Zoom that is designed to host large events with limited participant activities. Zoom Webinars are for events with more than 300 participants attending and 500 participants max.

This is not something that any UTHSC faculty, staff or student needs to request. You already should have one. By logging in with your SSO into tennessee.zoom.us, you are accessing your UT Zoom Licensed (Pro) account. However, if you are not using Single Sign On or SSO to login, you will not see it.