Outlook Email Setup on Android Devices, iOS Devices, Windows and Mac Computers

Outlook for Windows | Outlook for macOS | Outlook App (Android) | Outlook App (iOS)

Instructions

New Outlook for Windows

1. Open Outlook. You will be prompted to add an account if this is the first time you are using the app.
   *If you are adding a new account to an existing profile, open Outlook and click Settings Gear Icon > Accounts > Add Account.

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2. Enter your full UTHSC email address and click Continue.

3. Authenticate to your account. Follow the prompts on the screen to enter your UTHSC account information and validate with Duo, if prompted.

4. Your account is now configured and ready to use. Depending on the size of your account, it may take several minutes for all your account data to load in Outlook.

Outlook Classic/Legacy for Windows

1. Open Outlook. You will be prompted to add an account if this is the first time you are using the app.
   *If you are adding a new account to an existing profile, open Outlook and choose File > Account Settings > Account Settings > New.
2. Enter your full UTHSC email address and click Connect.
    
3. Authenticate to your account. Follow the prompts on the screen to enter your UTHSC account information and validate with Duo, if prompted.
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4. Uncheck the box for "Set up Outlook Mobile on my phone too."
   Click Ok.
   
5. Your account is now configured and ready to use. Depending on the size of your account, it may take several minutes for all your account data to load in Outlook.

Outlook for macOS

1. Open Outlook
   • If you are adding an account for the first time, you will be prompted for an email address.
   • If you are adding an account to an existing Outlook profile, click Outlook > Preferences > Accounts > Add Account.   
2. Enter your full UTHSC email address, then click Continue.
   
3. Authenticate to your account. Follow the prompts on the screen to enter your UTHSC account information and validate with Duo, if prompted.
4. Once you see the green check mark, your account is added and ready to use. Click Done.

Outlook App

UTHSC ITS recommends the Outlook App on iOS and Android devices.

• iOS Devices (iPhone | iPad) - Visit Microsoft Support for instructions
• Android -  Visit Microsoft Support for instructions.

Other Mail Clients

• Apple Mail - Visit Microsoft Support for instructions.
• iOS Mail - Visit Microsoft Support for instructions.
• Android Mail - Visit Microsoft Support for instructions.
• Windows Mail - Visit Microsoft Support for instructions.
• General Instructions:
  • Account Type: Exchange
  • Username: Full UTHSC Email Address
  • Password: NetID Password