Updating...
Skip to main content
Filter your search by category. Current category:
All
All
Knowledge Base
Service Catalog
Search the client portal
Search
Sign In
Show Applications Menu
TechConnect
Sign In
Search
Home
Services
Knowledge Base
More Applications
Skip to Knowledge Base content
Search
Articles
Blank
Knowledge Base
New to Campus
Remote Desktop: Mac Setup
Remote Desktop: Mac Setup
Tags
mac
remote-desktop
If Your Office Desktop Is a Mac Computer
Open System Preferences
.
Click on
Sharing
.
Make note of your
Computer Name
at the top.
On the left side of the window, you will see a list.
Click on
Screen Sharing
to highlight it.
Place a
checkmark
next to
Screen Sharing
.
You should see a green circle with
Screen Sharing: On
.
Underneath that there will be a sentence with
vnc://computername
, make note of this address.
This is the address you will use to connect to your office computer from home.
On the Apple computer that you are remoting from, make sure you are on campus OR connect to
VPN
before attempting to connect to your desktop computer.
Select
Go
then
Connect to Server
… in the Finder drop-down menu. If you do not see the Finder menu, try clicking on a blank space on your Mac desktop.
In the window that appears, type the address from Step 9 (vnc://YourComputerName/).
A dialog box will appear. Enter the username and password used to sign into the office desktop computer.
You’re connected!
If Your Office Desktop Is a Windows Computer
In the search bar on the bottom left, search for
Remote Settings
.
In the search results, you will see
Remote Desktop Settings
, click it.
A
Remote Desktop
window will appear.
Turn on
Enable Remote Desktop
.
If it's grayed out, it is likely already turned on, and if you have issues call the Service Desk at 901.448.2222.
Check –
Keep my PC awake for connections when it is plugged in
.
Check –
Make my PC discoverable.
In the search bar on the bottom left, search for
Computer Name
.
In the search results, you will see
View your PC name
, click it.
An
About
windows appears.
Under
Device Specifications
look for
Device Name
.
Write down the
Device Name
, you will need it later.
On the Apple computer that you are remoting from, make sure you are on campus OR connected to VPN before attempting to connect to your desktop computer.
Open the
App Store
and search for
Microsoft Remote Desktop
.
Click
Get
and then
Install
.
Open
Microsoft Remote Desktop
in Launchpad.
Click the
+
and then click
Add PC
.
In the
PC name box
, enter the
Device Name
.
Click
Add
.
Your computer will appear in
PCs
tab. Double-click it to connect.
Enter your
NetID
and
password
in the User Account dialog box that appears.
Click Continue.
You’re connected!
Sign in to leave feedback
0 reviews
Blank
Blank
Blank
Blank
Print Article
Deleting...
×
Share
Recipient(s)
- separate email addresses with a comma
Message
Press Alt + 0 within the editor to access accessibility instructions, or press Alt + F10 to access the menu.
Check out this article I found in the TechConnect knowledge base.<br /><br /><a href="https://uthsc.teamdynamix.com/TDClient/2280/Portal/KB/ArticleDet?ID=133467&SIDs=9784">https://uthsc.teamdynamix.com/TDClient/2280/Portal/KB/ArticleDet?ID=133467&SIDs=9784</a><br /><br />Remote Desktop: Mac Setup<br /><br />Learn to remote into your office Mac computer from another computer.