Remote Desktop: Mac Setup

If Your Office Desktop Is a Mac Computer

1. Open System Preferences.
2. Click on Sharing.
3. Make note of your Computer Name at the top.
4. On the left side of the window, you will see a list.
5. Click on Screen Sharing to highlight it.
6. Place a checkmark next to Screen Sharing.
7. You should see a green circle with Screen Sharing: On.
8. Underneath that there will be a sentence with vnc://computername, make note of this address.
9. This is the address you will use to connect to your office computer from home.
   
10. On the Apple computer that you are remoting from, make sure you are on campus OR connect to VPN before attempting to connect to your desktop computer.
11. Select Go then Connect to Server… in the Finder drop-down menu.  If you do not see the Finder menu, try clicking on a blank space on your Mac desktop.
    
12. In the window that appears, type the address from Step 9 (vnc://YourComputerName/).
    
13. A dialog box will appear.  Enter the username and password used to sign into the office desktop computer.
    
14. You’re connected!

If Your Office Desktop Is a Windows Computer

1. In the search bar on the bottom left, search for Remote Settings.
2. In the search results, you will see Remote Desktop Settings, click it.
   
3. A Remote Desktop window will appear.
4. Turn on Enable Remote Desktop. If it's grayed out, it is likely already turned on, and if you have issues call the Service Desk at 901.448.2222.
5. Check – Keep my PC awake for connections when it is plugged in.
6. Check – Make my PC discoverable.
   
7. In the search bar on the bottom left, search for Computer Name.
8. In the search results, you will see View your PC name, click it.
9. An About windows appears.
10. Under Device Specifications look for Device Name.
11. Write down the Device Name, you will need it later.
    
12. On the Apple computer that you are remoting from, make sure you are on campus OR connected to VPN before attempting to connect to your desktop computer.
13. Open the App Store and search for Microsoft Remote Desktop.
    
14. Click Get and then Install.
15. Open Microsoft Remote Desktop in Launchpad.
    
16. Click the + and then click Add PC.
17. In the PC name box, enter the Device Name.
    
18. Click Add.
19. Your computer will appear in PCs tab.  Double-click it to connect.
20. Enter your NetID and password in the User Account dialog box that appears.
    
    
21. Click Continue.
22. You’re connected!