Summary
Clearing your browser's cache can resolve many issues with web applications. Browsers store cached information such as images, media files, and login data to speed up loading times, but outdated or incorrect cached data can cause errors.
Prerequisites
- Access to the internet
- A supported web browser (Chrome, Firefox, Edge, Safari)
Instructions
Clearing your cache forces the browser to reload the most recent version of a webpage and can resolve issues such as repeated login errors, outdated content, or problems caused by server changes.
Use the links below to view instructions for your browser:
Troubleshooting
- If clearing the cache does not resolve the issue, try closing and reopening your browser.
- Ensure your browser is updated to the latest version.
- Try using a different browser to determine whether the issue is browser-specific.
Additional Notes
- Cached login errors may occur if a previous failed login attempt was stored.
- Cache issues may also appear after password changes or server downtime.
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