| Product/service name |
3Shape Trios Scanner |
| Hosting method (cloud or on-premise) |
Central on-prem server |
| Authentication method |
SSO |
| Data import/integration with which UTHSC systems? |
N/A |
| Access URL |
Client installed on PC's in CoD; No direct access |
| End users |
| Multiple UTHSC groups (ex., faculty, staff, and students) |
|
| UTHSC system owner |
Dr. Audrey Selecman |
| Software/product administrator(s) |
Michael Barbieri |
| System administrator(s) |
Dr. Audrey Selecman; Julie Dowden |
| Contact information |
aselecma@uthsc.edu ; julmflan@uthsc.edu |
| Vendor (if not developed in-house) |
3Shape A/S
|
| UTHSC support provider(s) |
Vendor: 3Shape (support.3shape.com) for scanner or software issues
UTHSC service desk (901)-448-2222 for connectivity issues, laptop issues; system administrator for software credential addition, deletion, or change
TDX ticket: https://uthsc.teamdynamix.com/TDClient/2280/Portal/Requests/ServiceOffering/2869/Report-an-Issue/Request |
| UTHSC support provider(s) contact information |
UTHSC service desk (901)-448-2222/TDX ticket |
| Date of transition to operations |
5/20/2026 |
| Added to or updated in IT Service Catalog? |
Yes |
| IT Service Catalog entry owner |
Added to internal ITS software inventory for reference by Service Desk technicians to address calls |