Everything you need to know about Duo including first time usage, restoring, and troubleshooting

Articles (9)

Pinned Article Duo Two-Factor Authentication Introduction

Introduction to Duo.

Pinned Article Duo: Restore or Reactivate a Phone

How to restore or reactivate a phone for Duo.

Pinned Article First Time Setup of Duo

Duo MFA First Time Setup Sheet

Pinned Article Installing the Mobile App

Installing the Duo app

Duo and Departmental Accounts

How to access departmental accounts and how they are affected by Duo

Duo Doesn't Remember Me for 7 days

Have Duo remember you for 7 days.

Duo FAQs

Frequently Asked Questions about Duo

Enrolling Users in Duo So They Can Directly Log In to a Departmental Account

Instructions for account owners to enroll users in Duo so they can continue to directly log in to a departmental account

Known Duo Issues

Duo issues and solutions/workarounds