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Please download Zoom and log in using the SSO option with your UTHSC credentials to access a pro account. This allows you to host longer meetings, accommodate more attendees, and access additional features not available with a free Zoom account.
To verify your login, open Zoom, click on your profile in the upper right corner, and select "My Profile" to open your Zoom profile on a webpage. If your direct chat link does not start with https://tennesseehipaa.zoom.us/, log out and log back in using these directions.
Setup
- Go to https://tennessee.zoom.us.
- Click the Create or Edit Account button.

- Log in with your UTHSC NetID and Password (Duo authentication may be required).
- An account will be provisioned for you automatically.
Download the App
- Go to https://tennessee.zoom.us.
- Click the Download Zoom link at the bottom.

- Zoom automatically downloads the app for you. Locate the download file, double click, the follow the steps to install. If you experience any difficulty, contact the Service Desk at 901.448.2222.
- Once you have completed the installation process, you will see the sign in screen.
- Click on SSO. You may or may not be required to authenticate with Duo.
- The first time you log in using the Desktop application, you will be prompted to enter the SSO URL. You will only need to do this once. Enter https://tennessee.zoom.us and click continue.
- After entering the SSO URL and clicking continue, you are logged in. Once you have logged in, you will now see the main dialog box.
- You can now start a New Meeting, Schedule, or Join a meeting.
To view or make any changes to any of the meetings you have created, go to tennessee.zoom.us. Hover near the meeting and click Edit. Make any necessary changes, then click Save.