Zoom is primarily a video conferencing tool, while Teams is an all-in-one communication platform, but functionality can overlap, making it confusing as to which one to use.
Both Teams meetings and Zoom meetings can be set up in Outlook as meeting location.
| Services |
Teams |
Zoom |
| Video Conference Meetings |
- Can be impromptu but can also be scheduled.
|
- Meeting must be scheduled, and an invitation sent.
|
| Chat |
- Available without a meeting.
- Remain after a video conference has ended.
|
- Available only during a meeting.
- Lost after meeting ends.
|
| File Sharing |
- Connected to SharePoint, so files "stored" in Teams is really stored in SharePoint.
|
|
| Calendar |
- Links to your Outlook calendar
|
- Links to your Outlook calendar as long as Zoom is an add-on (app) or when you schedule a Zoom meeting
|
Both Teams meetings and Zoom meetings can be set up in Outlook as meeting locations.