| Product/service name |
Dolphin Patient Management |
| Hosting method (cloud or on-premise) |
On-Prem |
| Authentication method |
Local AD/ No SSO, 2FA |
| Data import/integration with which UTHSC systems? |
axiUm |
| Access URL |
Client installed on HSC assets where used |
| End users |
College of Dentistry Orthodontics Department |
| UTHSC system owner |
| Dr. Richard Williams - Department Chair, College of Dentistry, Orthodontics / rwillia9@uthsc.edu |
|
| Software/product administrator(s) |
| Dr. William Bates - Assistant Professor, Clinic Director, Department of Orthodontics/ wbates1@uthsc.edu |
|
| System administrator(s) |
| Michael Barbieri/ mbarbier@uthsc.edu |
|
| Contact information |
|
| Vendor (if not developed in-house) |
Dolphin Imaging |
| UTHSC support provider(s) |
Online trouble ticket: (for internal matters such as server issue or software installation) UTHS Service Desk, TechConnect Home (for Dolphin-
|
|
| UTHSC support provider(s) contact information |
Specific support (such as configuration or product error) https://www.dolphinimaging.com/Support/Overview#ChatSupport
Point of Contact: Dolphin
Phone: 818-435-1368
Email: support@dolphinimaging.com |
| Date of transition to operations |
August 8, 2026 |
| Added to or updated in IT Service Catalog? |
No |
| IT Service Catalog entry owner |
|