OnBase Request

What Is It?

Empower your organization to become more agile, efficient and effective with OnBase by Hyland.

OnBase, Hyland’s flagship product, is a single enterprise information platform designed to manage your content, processes and cases. OnBase centralizes your important business content in one secure location, and then delivers relevant information to you when you need it, wherever you are. Increase productivity, deliver excellent customer service, and reduce risk across your entire enterprise.

The UTHSC Business Productivity Solutions team supports OnBase for the campus.  Here are just a few of the services offered by our OnBase team:

  • Consultation services for departments interested in moving from paper documents to electronic documents
  • Coordination with Ricoh, a 3rd party vendor, to scan and index documents so they are OnBase-ready
  • Training for new and existing OnBase users
  • Assistance in setting up your environment, if you chose to scan your own documents into OnBase
  • Implementation services include:
    • Department/user/permission set up
    • Document type with keyword set up
    • Batch scanning and scan queue set up
    • Document retrieval and custom query set up
    • Workflow set up
  • Continued on-site support to keep OnBase working for you.

Who Is Eligible to Use It?

Faculty and staff

Where Can I Get It?

Click the Request Service button.