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Services or Offerings?
Access to Another Employee's Computer, Email, etc.
  1. Services
  2. Accounts and Access
Complete this form to request access to a co-worker's computer files, email, OneDrive, SharePoint or Zoom account, if the employee has left UTHSC or is on an extended absence. These requests require HR approval.
Desktop Application Training
  1. Services
  2. Teaching, Learning, and Classroom/Lab Support
  3. Desktop Application Training
The Business Productivity Solutions team provides faculty, staff, and students training on desktop tools, with a focus on enhancing basic to advanced computer skills and desktop applications to make you more productive at work. Desktop Application Training is available for the Microsoft 365 suite of products, as well as FileMaker Pro, Qualtrics, Zoom and other tools supported by ITS.
Email Forwarding Exception
  1. Services
  2. Email, Calendar and Chat
Use this service to request an exception to be able to forward your UTHSC email to a domain that is not currently on the list.
Office 365 Connectivity Issue
  1. Services
  2. Report an Issue
Software Issues
  1. Services
  2. Report an Issue
ITS is happy to assist our customers with troubleshooting a wide range of applications on campus- or student-owned client devices