My Recently Visited Services
Cable TV services are for use in waiting rooms, fitness center, and similar locations.
Go here for problems with telephones, headsets, voicemail, voicemail password, etc.
Scheduling a new student or employee orientation? Looking for an ITS presenter to share all thing ITS with the group?
Request a Network ID to be set up for a collection of guests who will be on campus and need WiFi access. Typically, this will involve more than ten guests who will be on campus for multiple days.
Google Analytics allows university website publishers to collect, analyze, and report on website traffic data.
This form is to request access to UTHSC's VPN for individuals not already assigned VPN access
Complete this form to request access to a co-worker's computer files, email, OneDrive, SharePoint or Zoom account, if the employee has left UTHSC or is on an extended absence. These requests require HR approval.
Get UTHSC wireless access for a university authorized guest.
Telephone installation, Voice Mail setup, and headset repair/replacement services for faculty, staff and students.
In classroom/conference room support is provided for audiovisual needs, such as Microsoft Office, TurningPoint, Mediasite, Zoom, and videoconferencing.
The Business Productivity Solutions team provides faculty, staff, and students with guidance, training and support for your data and document storage and management needs.
iLogin contains UTHSC-developed custom applications for campus use. Access must be granted to certain applications.
This service facilitates work visibility, trend analysis, problem diagnosis, planning, and other analytical functions by providing data-driven answers to strategic and operational questions and scenarios, including customized TechConnect reporting.
Banner is UTHSC’s student information system. Banner Dashboards and Reports are used to support the Registrar, Financial Aid, Admissions, Bursar’s Office, Colleges and Faculty. This allows for efficient viewing of Banner data for transactional, analytical and auditing purposes.
The Business Productivity Solutions team provides faculty, staff, and students training on desktop tools, with a focus on enhancing basic to advanced computer skills and desktop applications to make you more productive at work. Desktop Application Training is available for the Microsoft 365 suite of products, as well as FileMaker Pro, Qualtrics, Zoom and other tools supported by ITS.
Mediasite is a presentation tool that allows instructors to make live digital recordings of lectures or presentations.
Respondus LockDown Browser is supported by the Teaching and Learning Center.
OnBase is an Enterprise Content Management (ECM) and process management system used to scan and store documents, as well as create workflows to help processes move more efficiently. If you are a current user and are having issues with logging onto OnBase, connecting to a scanner, or OnBase doesn't seem to be running properly, use this service to contact ITS.
Use this form to inquire whether you are able to use software that is not part of the standard desktop/laptop install or is not currently provided by the UTHSC, but does not require risk assessment or carbon black policies be built around it.
A form for staff to request a secure loaner laptop for international travel.
Desktop support encompasses both the setup and maintenance of all UTHSC-owned computers. This includes hardware and software.
These reports are run from the telecom billing system for end users to assess their monthly charges. Request must be submitted by business manager
An assessment to aid people in data classification.
Use this form to request a NetID for a department or student organization, or to make changes to an existing department or organization ID.
The Telecommunications team provides phone services for the UTHSC campuses in Memphis and Nashville, including phone number assignment/reassignment, "hard" desk phone installation and changes, call queues, call trees, old phone removal, service consultation, and more.